Play a vital hands on role contributing and achieving the companies and service departments set objectives within our everyday business. Grow the service contract base within Italy while also supporting our existing contract base.

• Degree in Electrical/Electronic Engineering or Technical Diploma.
• 2 years in High Tech, electronic or instrumentation industry.
• Experience as Field Service Technician, Instrument technician, Field Service Engineer, Workshop technician.
• Experience with troubleshooting or fault finding down to a single component level, utilising proven techniques. Able to use a Digital volt meter (DVM Fluke) to measure voltage/resistance on AC/DC circuits. Excellent knowledge of PC skills including internal hardware, HDD, RAM PSU etc. mA Clamp meters, signal generators, loop tester. Windows /Linux software knowledge would be useful.
• Knowledge of 4-20mA signals, communication protocols, MODBUS,PROFIBUS, Internet Protocol, Digital comms RS485.
• Proficient in the use of hand tools and test instrumentation.
• Experience in working in a support role in any of the following business sectors, Oil and Gas, Semiconductor, Pharma, Waste or Clean Water, Automotive, Power, Energy, Facilities.
• Gas detection methods/principles would be advantageous to have.
• Excellent problem solving and trouble shooting skills essential.
• Strong PC skills.
• SAP/CRM experience is beneficial but not essential.
• Knowledge of gas detection preferable/beneficial.
• Excellent written and verbal communication skills.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• To achieve monthly, quarterly and annual financial targets for region.
• Responsible for diagnosing and analyzing causes of product failures and making recommendations for improvement.
• Support for agents and distributors
• Responsible for raising CDR’s(Customer Discrepancy Reports) on product failures and customer complaints.
• Identify and pass on sales/synergy leads.
• Work with and strengthen relationships with other Honeywell organizations
• Responsible for completing scheduled and unscheduled Field Service.
• Performing service & repairs to Honeywell and other manufacturers fixed and portable products.
• Provide detailed and accurate reporting on all site visits and projects.
• Complete all service orders through the CRM database system.
• Service and commissioning of field equipment.
• Responsible for maintaining, controlling and managing a personal stockroom
• Have direct interaction with customers to build relationships, establish communication and promote Honeywell Analytics products and services
• Provide Honeywell customers with product support & technical enquiries.
• Review, report and control warranty costs
• Provide all Honeywell internal customers and sales engineers with technical information and support.
• Ensure Honeywell HSE compliance
• Ensure Honeywell Code of Conduct compliance
• Actively participate in out of hours on call program.
• Assess and evaluate installation work in conjunction with sales team