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Sr Customer Marketing Specialist - Atlanta, GA

Honeywell

Honeywell

Marketing & Communications, Customer Service
Atlanta, GA, USA
Posted on Feb 18, 2026

As a Sr Customer Marketing Specialist in Honeywell Building Automation here at Honeywell, you will design and deliver end-to-end messaging for our most important customer engagement moments, including executive briefings, Customer Experience Centers (fixed and mobile), and large Honeywell-owned events.

This role is responsible for crafting the strategic narrative that connects Honeywell’s capabilities to customer outcomes, ensuring a consistent, executive-level story across global events, CXCs, roadshows, and localized engagements.

You will partner closely with global marketing, sales leadership, product teams, and regional marketers to build compelling storylines that drive customer confidence, accelerate demand, and elevate the Honeywell brand.

You will work out of our Atlanta, GA location on a Hybrid work schedule.

Impact You Will Have

You will define how Honeywell tells its story at the moments that matter most, when executives visit our CXCs, attend global summits, or experience Honeywell-owned events.

Your work will:

  • Build executive-level messaging frameworks used across CXCs, mega-events, and roadshows
  • Create consistent end-to-end customer narratives across awareness, engagement, conversion and expansion
  • Elevate the storytelling quality of global Honeywell-owned events and executive briefings
  • Enable regional teams with localized experience playbooks
  • Drive measurable pipeline impact through narrative-led customer engagement

This role directly supports Honeywell’s global event strategy, CXC strategy, and priority account engagement programs.

Key Responsibilities

Executive Messaging Architecture

  • Design end-to-end executive narratives that clearly communicate Honeywell’s value.
  • Build modular messaging frameworks that scale across CXCs, events, and executive briefings.
  • Translate complex solutions into simple, outcome-focused executive stories.
  • Partner with senior leaders to craft keynote messaging, boardroom content, and strategic presentations.

Customer Experience Center Storytelling

  • Develop storytelling for fixed CXCs (e.g., Atlanta Experience Center) and mobile CXCs (tech truck roadshows).
  • Design the narrative flow across demos, exhibits, product zones, and customer success stories.
  • Create scripts, talk tracks, signage content, and presentation decks for CXC tours.
  • Ensure every CXC visit delivers a consistent, high-impact Honeywell story.

Honeywell-Owned Event Messaging

  • Lead messaging strategy for global growth summits, leadership kickoffs, customer conferences, and executive events.
  • Create reusable messaging toolkits for regional events.

Demand Generation/ Consultant Narrative Integration

  • Align executive storytelling with localized demand generation strategies.
  • Build messaging frameworks that support priority consultant engagement strategies and pipeline growth.

Localization & Scale

  • Work with regional marketing leaders to adapt executive messaging into localized experiences.
  • Develop playbooks for CXCs, roadshows, and regional events to ensure consistency globally.
  • Train regional teams and presenters on storytelling delivery.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Fantastic career opportunity for a Sr Creative Service Specialist in Atlanta, GA! Join our successful Marketing team in Building Automation.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 02/17/2026

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here

YOU MUST HAVE

  • A minimum of 6 years of experience in strategic storytelling, executive communications, or marketing strategy roles.

WE VALUE

  • Experience developing messaging for executive audiences and complex B2B solutions.
  • Experience supporting global marketing teams across multiple regions.
  • Strong ability to simplify complex technology into compelling executive narratives.
  • Experience building keynote messaging, or CXC storytelling frameworks.
  • Data-driven mindset connecting storytelling to pipeline impact.
  • Strong facilitation and collaboration skills with senior leaders.
  • Bachelor’s degree in marketing, communications, journalism, or related field.

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. . Learn more about Honeywell: click here

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :click here