As a Sr Advanced Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Process Automation (PA) business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.

You will report directly to our Field Service Engineering Manager and you'll work out of our Mexico City location on a hybrid work schedule.

In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.

At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.

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Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

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As a Sr Advanced Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Process Automation (PA) business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.

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YOU MUST HAVE

• Bachelor’s degree from an accredited institution in a technical discipline such as Electronic engineer or Computer systems engineer
• Minimum of 8 years of proven experience in field service engineering, with a focus on complex technical solutions
• Strong technical knowledge and expertise in Process Automation technologies
• Excellent problem-solving and troubleshooting skills
• Experience in project management and execution
• Strong customer focus and ability to build and maintain relationships
• Proficient English level
  

WE VALUE

• Strong leadership and mentoring skills
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and analytical abilities
  

#LI-Hybrid

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• Troubleshoot and resolve complex technical issues for our customers
• Provide advanced technical support and expertise for our PA solutions
• Collaborate with cross-functional teams to ensure successful implementation of our solutions
• Conduct training sessions for customers and field service engineers
• Stay updated with industry trends and advancements and provide recommendations for improvement
• Deliver direct value to priority customers to promote business success
• Qualifications for Internal Candidates