Sr CX Training Professional-Building Automation

We have an opportunity for an Sr CX Training Professional to join our team in Vallensbaek Strand, Hovedstaden, Denmark. You will provide technical training to end users & customers (channel partners, system integrators, distributors, etc.) or internal projects & service resources.

Hybrid work module with 3 days’ work from Office and 2 days from home.

Honeywell

Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.

Helping Transform Buildings to be Safer and More Operationally and Energy Efficient.

Key Responsibilities

• Set up structured training schedules, on a quarterly cycle, to be carried out within the region. Set up training programs for indirect customers such as consultants, specifiers, end users and the local authorities so that they can learn from Honeywell’s latest technologies, regulatory updates and best practices.
• Keep records of all trained participants along with up-to-date contact details that can be used on tech calls and bulletins etc. Ensure that regular training updates are carried out as technology changes.
• Liaise with other departments to ensure that training demands are addressed appropriately, promptly and that up-to-date information is passed on to attendees.
• Be proficient in all aspects of the products sold by the company and make sure that all support materials, demonstration, and test equipment are maintained.
• Verify and test new products / software releases prior to release and ensure that all training programs are updated to reflect the latest product lines. Align to the Entry into Service Global Design Methodology.
• Administration support of the Virtual Learning Centre (VLC)
• Ensure that the VLC provides the appropriate learning environment for all trainees. Maintain all equipment in good working order, ensuring that all product updates have been implemented.
• Keep in contact with key customers on a regular basis to ascertain their training needs, review training requirements and make sure that they are fully conversant with the company’s latest products that is relevant to them.

Must Have Skills

• Technical Degree in electrical / electronic engineering or similar discipline. Software / PC programming experience desirable
• Extensive experience as a technical trainer, technical support engineer or technician for Security, FIRE or BMS.
• Minimum 3 years experience in the Installation / configuration / programming Security, FIRE or Building Management systems.
• Experience on any of the Honeywell Building Automation products or brands or HBS brands (EBI, Temaline, DVM, CPO, Niagara) is considered a strong plus
• Technical Skills like: Video, Access Control, Intrusion, Integration and Networking (LAN/WAN)
• Excellent English and Danish, Good to have German and English

Our offer

• Competitive salary.
• Opportunities for professional development and career advancement.
• A dynamic and inclusive work environment that fosters innovation and growth.
• A culture that fosters inclusion, diversity, and innovation in an international work environment
• Market specific training and ongoing personal development.
• Experienced leaders to support your professional development

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#TheFutureIsWhatWeMakeIt

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Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

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As a Customer Experience Training Professional here at Honeywell, you will design and deliver training programs to enhance employee capabilities and drive exceptional customer experiences, aligning with strategic goals.