We are creating, innovating, and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. We are looking for a visionary, innovative thinker who will develop the strategic plan, solutions, and management of our LSS solutions portfolio. We are looking for a strong leader with an entrepreneurial mindset, who is customer obsessed and will provide leadership to a cross functional team of direct and matrix reporting employees. In this position, the Senior Director will be responsible for developing the business strategy and execution of that strategy. This role will develop market opportunities, drive a paradigm shift in LSS Offerings, manage internal processes, and form strategic relationships with key customers ranging from multinational companies to regional companies.

This position requires an ability to effectively communicate and influence key stakeholders across the organization. In this high impact role, you will work autonomously as a senior member of our leadership team to achieve organizational objectives. You will assist in the development of medium to long term planning: Annual Operation Plan (AOP) or Strategic Planning (STRAP).

This role is located in Mason, Ohio.

YOU MUST HAVE

• Bachelor’s degree from an accredited university in sustainability, engineering, or related field.
• 10+ years of experience in global Sales, Services and/or Operations roles
• Experience managing complex transformation initiatives. Ability to connect the dots and handle project plans, timelines, and risks effectively to enhance organizational value.
• Proven track record of customer engagement at senior levels; building long-term strategic and executive relationships
• Strong customer focus and commitment to value creation. Understand what creates value for customers. Develop a customer centric organization that has a deep understanding of customers’ needs.
• Deep knowledge of service offerings and alternative business models, combined with the commercial skills to develop new programs and services that have a positive impact on the bottom line

WE VALUE

• Master’s degree from an accredited university
• Strong interpersonal and collaboration skills with cross functional teams of all levels in a matrix organization
• Strong leadership to create, adapt and drive change
• Ability to anticipate future trends accurately; learn quickly and align business strategy accordingly
• Experience with new product/services launch and scaling a business
• Ambitious, self-motivated, hardworking, results orientated, problem solver with a positive outlook and a clear focus on driving profit
• Prior turnkey project management experience is preferred

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Key Responsibilities

• Lead the development and execution of the strategy and services solutions portfolio for the LSS business segment
• Provide oversight to ensure high level of customer satisfaction in meeting their services needs by ensuring flawless execution to customers.
• Lead the transformation of LSS services from a predominantly Transactional services into a majority Contractual Service portfolio of offerings that optimize our customers reliability while driving top line growth for LSS.
• Drive pricing and contracting discipline to grow margins and overall profitability of the segment
• Define the Strategic Plan and business roadmap, services portfolio optimization, and competitive landscape.
• Identify and develop paths to alternative service revenue streams
• Manage and hold team accountable for innovation in services pipeline and adjacency growth ideas.
• Oversight of contract negotiations and close deals
• Represent HON at industry events and associations, conduct customer events and training workshops
• Acts as an advisor/consultant to understand customers unmet needs.
• Build and launch new services offerings, innovative solutions and products with customer segmentation and strategic pricing to upsell customer base
• Attract and develop a top talent pool that drives the growth of this business. Partner with HR to build the talent roadmap, develop the organizational structure and create capability.
• Responsible for motivating others; providing strategic vision for growth in services while driving self and others for positive business results for Honeywell and the customer.