Field Service Engr II
Honeywell
Shanghai, China
Posted on Dec 4, 2025
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
We are seeking a skilled and motivated Service Engineer with proven Service /project /experience to join our dynamic team. The ideal candidate will be responsible for providing technical support, installation, commissioning, and maintenance of equipment and systems, while also managing service-related projects from initiation to completion. This role requires strong problem-solving skills, customer focus, and the ability to coordinate with cross-functional teams to ensure successful project delivery.
We are seeking a skilled and motivated Service Engineer with proven Service /project /experience to join our dynamic team. The ideal candidate will be responsible for providing technical support, installation, commissioning, and maintenance of equipment and systems, while also managing service-related projects from initiation to completion. This role requires strong problem-solving skills, customer focus, and the ability to coordinate with cross-functional teams to ensure successful project delivery.
Qualifications:
- Degree in Electronic and Instrumentation Engineering.
- 5-6 years of experience in field service engineering, with at least 2-3 years in project execution.
- Strong understanding of Marine / industrial equipment, automation systems, or similar technologies.
- Experience in managing small to medium-scale technical projects.
- Proficiency in MS Office and project management tools.
- Excellent communication and interpersonal skills.
- Ability to travel and work at customer sites as required.
Preferred Skills:
- Familiarity with SAP systems / Autocad and service management platforms.
- Knowledge of safety and compliance standards.
Key Responsibilities:
Technical Service & Support with Proposals
- Perform installation, commissioning, troubleshooting, and maintenance of equipment at customer sites.
- Provide timely and effective technical support to clients.
- Conduct root cause analysis and implement corrective actions.
- Ensure compliance with safety standards and company procedures during service activities.
Project Management
- Lead and manage service-related projects including upgrades, retrofits, and system integrations.
- Develop project plans, schedules.
- Coordinate with internal teams, vendors, and customers to ensure project milestones are met.
- Monitor project progress and prepare regular status reports.
- Ensure project documentation is complete and accurate.
- Take ownership of RFQs and manage proposal lifecycle from enquiry to PO
- Prepare technically accurate and commercially viable proposals for instrumentation systems
- Coordinate with global cross-functional teams including sales, design, and engineering
- Review P&IDs, AutoCAD drawings, and technical specifications
- Send technical enquiries to sub-vendors and evaluate responses
- Interpret product specifications and configurations
- Attend type approval audits (ABS, LR, DNVGL, IEC, DIN, ATEX, IMO)
- Prepare SMDRs, instrument index sheets, datasheets
- Create electrical schematics, logic diagrams, IS loop calculations
- Compile SPIR lists, BOMs, I/O lists
- Develop FAT and SAT procedures, SCADA configuration files
- Prepare PTDQ, Dat files, Cargoboss files, log files.
Customer Interaction
- Build and maintain strong relationships with customers.
- Provide training and technical guidance to end-users.
- Address customer concerns and ensure high levels of satisfaction.
- Experience in project management and execution.
Documentation & Reporting
- Maintain detailed service records and project documentation.
- Prepare service reports, project updates, and feedback for continuous improvement.