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DCS Advanced Field Service Engineer

Honeywell

Honeywell

Macon, GA, USA · Duluth, GA, USA
Posted on Nov 7, 2025

As an Advanced Field Service Engineer, you will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell Distributed Control Systems (EXPERION PKS, TPS/TDC300).


Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
As an Advanced Field Service Engineer here at Honeywell, you will provide advanced technical support in Industrial Automation, troubleshoot complex issues, ensure solution implementation, and drive customer satisfaction.

YOU MUST HAVE

  • 5+ years of related Field Service Engineering work experience.
  • Valid Driver’s License
  • Ability to travel > 50%
  • Honeywell DCS and networks: Experion PKS hardware & software, in addition to TDC2/3000,

WE VALUE

  • A strong commitment to safety and a safe working environment.
  • Self-motivated, ability to meet deadlines and work under pressure, work independently and as part of a team.
  • Effective communication (verbal and written) and interpersonal skills, along with proven ability to interact professionally with peers and customers.
  • Project a positive attitude focused on meeting and exceeding Honeywell’s and customer expectations.
  • Knowledge and skills with servers\PCs, IP Networking technologies (switch, router, firewall, etc).
  • Fundamental knowledge of 3rd Party technologies and software.
  • Project Management experience (budget control, schedules, resource allocation, reporting)
  • Previous technical Field Service and customer service experience
  • Good written and oral communication, and presentation skills

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here

THE BUSINESS UNIT

Provide building services through a team of dedicated experts both on-site at a customer's building or via remote services capabilities. We help buildings of every size with our smart, customized solutions to help optimize an entire facility or building portfolio with managed services, remote building operations, predictive maintenance software, energy management, and cybersecurity protection.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 11/06/2025.


KEY RESPONSIBILITIES

  • Periodic communication with customers regarding technical and administrative DCS issues.
  • Provide customer support on Honeywell Control Systems and serve as customer contact for service-related issues/inquiries.
  • Configure, maintain, and troubleshoot Honeywell hardware, networks, and software including Experion PKS, LCN, and TPS.
  • Upgrade TPN and Experion software from one software release to another software release on the live control system without causing any interruption to the customer’s industrial process.
  • Migrate Legacy Honeywell control systems to Honeywell’s new technology offering.
  • Develop the skills and talents of other engineers through guidance and on-the-job supervision.
  • Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations.
  • Assist Sales during sales pursuits.
  • Be the face of Honeywell to end-users, and competitors.
  • Learn end-to-end product/solution development and delivery/execution of Honeywell products and solutions.
  • Use technical expertise of complex Honeywell solutions/product offerings to enhance customer experience.
  • Actively interface with customers at all levels. Ensure customer satisfaction through oral and written communication.
  • Publish reporting to customers including service reports and monthly performance reports.
  • Provide occasional vacation coverage and 7 X 24 emergency support to customers and other Field Service Engineers.