Customer Success Representative
Honeywell
As a Customer Success Representative here at Honeywell, in Warsaw, you will be responsible for building and maintaining strong relationships with customers, ensuring their success and satisfaction with our products and services.
Honeywell
Honeywell Industrial Automation enables our customers to run safer and more efficient operations. From refineries to distribution centers to retail stores, we help deliver results while improving worker safety and meeting sustainability goals such as reduced carbon emissions – by leveraging connectivity, advanced data analytics, software, robotics, sensors, process automation and asset performance management solutions.
We Enable our Customers to Enhance the Safety, Sustainability, Resilience and Productivity of their People, Plants, and Assets.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
- Minimum of 3 years of experience in customer success or account management.
- Proven track record of building and maintaining strong customer relationships.
- Excellent communication and presentation skills.
- Strong problem-solving and negotiation abilities.
- Experience working with CRM software and customer success tools.
Our offer
- Competitive Salary regularly increased based on your performance
- Flexible benefits basket with monthly budget allocated (medical insurance, life insurance, Multisport Card)
- Generali Insurance (Accident Insurance)
- Referrals bonuses for all open jobs and recognition programs
- Comprehensive induction, ongoing training and development to set you up for success
- In-house and external learning platforms supporting development opportunities
- Work experience opportunities to help you grow your career with us
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!
#TheFutureIsWhatWeMakeIt
- Build and maintain strong relationships with customers, ensuring their success and satisfaction with our products and services.
- Act as the main point of contact for customers, addressing their inquiries, concerns, and escalations.
- Collaborate with cross-functional teams to ensure seamless customer onboarding, implementation, and adoption.
- Proactively identify opportunities to upsell and expand customer accounts.
- Analyze customer data and provide insights to drive customer success and retention.