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Lead Field Service Technician

Honeywell

Honeywell

Mason, OH, USA
Posted on Oct 17, 2025

Lead Field Service Technician

Mason, OH, United States

Responsibilities

Leads successful on-site installation, servicing and repair processes of complex equipment and electrical systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment.

Key Responsibilities

  • Inspect for Quality
  • Install or Repair Work Orders
  • Provide Customer Support
  • Present at Trade Shows
  • Mentor and Train Jr. Field Service Representatives

Qualifications

YOU MUST HAVE

  • 2+ years of experience in the field troubleshooting, installation and electrical experience
  • Willingness to be on the road 100% of time and travel to customer sites throughout the US

WE VALUE

  • Associate's or Bachelor's Degree in Electrical Engineering or Mechanical Engineering
  • Previous technical/installation experience with conveyor systems
  • Previous customer service experience
  • Good written and oral communication
  • Ability to follow instructions and identify mistakes
  • Bachelor degree or technical/professional certificate

BENEFITS

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more Honeywell Benefits information visit: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from October 16, 2025 however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Job Info

  • Job Identification 123407
  • Job Category Customer Experience
  • Posting Date 10/16/2025, 05:36 PM
  • Job Schedule Full time
  • Locations 7901 Innovation Way, Mason, OH, 45040, US
  • Hire Eligibility Internal and External
  • Relocation Package None
  • US Person Must have or be eligible for a security clearance due to contractual requirements