Exp Tech Supp Professional

As a Experienced Technical Support Professional here at Honeywell, you will serve as the primary technical contact for our customers, ensuring their needs and expectations are met with excellence. Your role will involve troubleshooting complex technical issues and providing solutions that enhance customer satisfaction.

You will report directly to our Technical Support Manager and you’ll work out of our Korea location on a Hybrid work schedule.

In this role, you will impact customer experience by resolving technical issues efficiently, thereby contributing to the overall success and reputation of Honeywell's products and services.

KEY RESPONSIBILITIES

• Technical support for fire alarm system of BA business department
• Electromagnetic waves, electrical safety, or formal approval certification work
• Designated stores/Technical training for customers, domestic/overseas technical support

BENEFITS OF WORKING FOR HONEYWELL

• Benefits – Medical, Vision, Dental, Mental Health
• Paid Vacation
• 401k Plan/Retirement Benefits (as per regional policy)
• Career Growth
• Professional Development

YOU MUST HAVE

• Less than 10 years of experience in technical support or a related field.
• Strong analytical and problem-solving skills.
• Business English Level
• Experience with Honeywell products or similar technologies.

WE VALUE

• Bachelor’s Degree in Fire, Electrical, Electronic engineering, or related departmentsor a related field.
• Ability to work collaboratively in a team environment and influence across departments.

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit click here.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :click here