Sales Ops Specialist with German

Sales Operations Specialist with German

As a Sales Operations Specialist with German here at Honeywell, Bucharest, RO, you will play a vital role in managing the collections process and ensuring timely and accurate collection of outstanding accounts receivable. The Sales Operations Specialist is a key business partner to the HTS account manager or sales manager and expertly uses his/her business acumen, technical knowledge, process & tools skills to enable them to achieve the HTS EMEA business goals. The Sales Operations Specialist is also a key interface to our HTS Customers (Original Equipment Manufacturers, System Integrators, Channel Partners etc.) and manages escalations in our customer touchpoints throughout the business lifecycle Hybrid work schedule (3 in the office + 2 from home).

• Partner with the Sales team on account & lead management tasks
• Act as a first Customer escalation point for commercial or business critical issues
• Act as an active interface between customer, ISC, Logistics, Transportation, Finance and Sales to meet customer expectations, improve the end-to-end cycle to maximize revenue
• Constantly facilitates removal and mitigation of roadblocks by proactively involving all parties to solve any issues that might arise between order entry and invoicing
• Responsible as Revenue compliance point of contact
• Support for estimations and quotations for components/spare parts
• Contract management & compliance (i.e. LEAP tool)
• Qualifying leads (i.e. MQL) and dispatching to Account Managers or Channel Partners
• Delivery (i.e. lead time) follow-ups
• Liaison order mgmt. to ensure successful customer order processing, contract data entry and resolution for orders confirmation escalations
• Customer Master Data support for Sales & escalation point with MDM team
• Responsible as Revenue compliance point of contact (e.g. QMS, ISO, Financial or internal audit representative)

• Bachelor’s degree (or equivalent experience)
• Business fluent in written and spoken English, German (minimum B2)
• 1-2 years of Customer Support or Sales Support experience
• Knowledge and experience with SFDC, CRM/SAP and understanding CRM/ERP system business processes
• Advanced MS office skills (Excel, Word, Outlook, PowerPoint)

Skills:

• High level of customer orientation
• Excellent written and spoken communication skills (phone, mail, email)
• Strong team player with the ability to take ownership and follow-through
• Demonstrated solution-oriented, pro-active “can do” attitude, Willingness and ability to work under own initiative
• User level for SAP, SFDC or similar ERP/CRM tools
• Operational knowledge of SharePoint based tools
• Customer tools/portals knowledge as required by portfolio
• Incoterms & special Trade and Compliance basic knowledge including applicability and exceptions for own portfolio

OUR OFFER

• A culture that fosters inclusion, diversity, and innovation in an international work environment
• Market specific training and ongoing personal development.
• Medical plan provided by Signal Iduna.
• Budget for flexible benefit scheme which can be used for travel, sports, dental scheme, transportation budget and fuel cards, etc.
• Hybrid Work Policy (3 days in the office, 2 days’ work from home);
• Business Travel Accident Insurance.
• Voluntary defined contributory pension plan.
• Meal allowance
• Paid vacation and time off Honeywell employees are provided Christmas and Children vouchers, as well different family aids.
• Experienced leaders to support your professional development.
• Attractive compensation package
• Training on site
• Interesting national projects to work on
• Experienced leaders to support your professional growth
• Long term career opportunities in a dynamic and multinational company

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#TheFutureIsWhatWeMakeIt

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