Advanced Chemical Engr,Zhangjiagang,UOP,ESS

Digital Support Specialist

Don't miss this opportunity to be part of the world to transform the UOP Connected Solutions. Honeywell UOP is seeking a highly motivated and skilled Chemical Engineer to join our China digital solutions team. The successful candidate will be responsible for deploying digital solutions end-to-end for new customers, as well as monitoring and reviewing data to recommend optimal performance. The ideal candidate will have a deep understanding of chemical engineering principles, as well as expertise in digital solutions and data analytics.

You will be an integrated network of technical professionals working together to provide outstanding technical insights and generate value for our customers using insights extracted from data.

Job Description:

Deploy and maintain end-to-end digital solutions, from installation to post-implementation support.

• Review operations with customers and assist with defining and quantifying customer benefits.
• Monitor and identify areas for improvement/optimization for UOP technology.
• Manage incoming customer requests and work with technology experts, for quick resolution.
• Proactively communicate insights from trends, establish patterns, diagnostic investigations, and solutions to prevent future issues.
• Maintain high availability of digital tools.
• Work with the development / technical services teams to innovate - next-generation of monitoring tools (Analytics using exception-based /Artificial Intelligence/Machine Learning).

Additional Candidate Qualifications:

• Passion for visualizing hidden relationships in technical data
• Must demonstrate leadership to respond to customers seeking an urgent resolution to sometimes ambiguous technical needs quickly gain the Customer's trust and show accountability for problem resolution.
• Excellent verbal, written, interpersonal communication & effective presentation skills
• English language (oral and written)
• Proficiency in computer applications with an emphasis on Data Analytics & Data Science is desirable
• Creative approach to process development and customer-centric behavior
• Comprehensive analytical, troubleshooting & problems solving skills.
• Ability to work independently and in a team environment, focusing strongly on delivering SMART data results and identifying alternative solutions when challenges arise from unstructured data.
• Ability to define the problem with limited information
• This role may require travel, up to 20% of the time.

Basic Candidate Qualification:

• BS degree in Chemical Engineering

• Min of 3 years of experience in technical service or process operation/engineering/monitoring role within the refining and petrochemical industry.