Innovate to solve the world's most important challenges

As a Lead Field Service Technician here at Honeywell, you will be accountable for providing technical expertise and facilitating in the field service operations of our Building Automation business. You will guide a team of technicians, ensuring efficient and effective service delivery to our customers. Your role will involve troubleshooting and resolving technical issues, both remotely and on-site, as well as collaborating with cross-functional teams to develop and implement solutions for customer needs. In this role, you will have a direct impact on the success of our field service operations and the satisfaction of our customers. Your technical expertise, guidance, and dedication to customer service will contribute to the growth and success of our Building Automation business.

You will report directly to our Sr Field Service Supervisor.

**Must reside within 30-50 miles from San Francisco, California.

KEY RESPONSIBILITIES

• Guide and manage a team of field service technicians to ensure efficient and effective service delivery
• Conducting regular inspections and testing of fire alarm systems to ensure proper functionality
• Troubleshooting and resolving issues with fire alarm systems, including diagnosing and repairing faulty components
• Collaborating with clients and other stakeholders to address their specific fire safety needs
• Providing training and support to clients on the proper use and maintenance of fire alarm systems
• Shift: 8:00a – 5:00p California
• Must be available for on-call rotation
• Due to the nature of this discipline, night work is required of all Fire Technicians
• Company vehicle & Company mobile phone will be provided to travel to customer sites and communicate with customers
• Travel: up to 50%

The annual base salary range for this position is $79,200.00-$99,050.00 ($37.98/hr-$47.62/hr). Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information, https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

YOU MUST HAVE

• 5+ years of proven experience in field service business, with a focus on complex technical solutions
• High School Diploma or GED
• Experience in installing, servicing and maintaining fire alarm systems
• NICET certification in Fire Alarm Systems
• California Fire/Life safety certification
• Strong technical knowledge and expertise in relevant technologies
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Experience in project management and execution
• Strong customer focus and ability to build and maintain relationships
• Valid Driver’s License and driving record acceptable to Honeywell

WE VALUE

• Bachelor's degree in Engineering or a related field; Master's degree preferred
• Additional certifications in fire safety or related areas
• Knowledge of local fire codes and regulations
• Strong guiding and mentoring skills
• Ability to work self-reliantly and make sound choices
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and thoughtful abilities
• Excellent communication and customer service skills

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: https://www.honeywell.com/us/en

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B, and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/

Additional Information

• JOB ID: HRD263968
• Category: Customer Experience
• Location: HON LOC NOT AVAIL IN STATE,Santa Clara,California,99999,United States
• Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.