Improve business and family comfort, protection and productivity

Customer Experience Specialist/Paid Intern (hybrid schedule)

As a Customer Experience Specialist (Intern/hybrid) at Honeywell, in Bucharest, you will be responsible for ensuring the successful fulfilment of all requests regarding the order processing, purchasing activities within the GCC department and adherence to standard procedures and checks in daily activity to provide excellent customer experience. This is a hybrid role, 3 days at the office + 2 days work from home model.

To be successful, you must be fresh out of college or within a year of graduating.

Honeywell

Honeywell Industrial Automation enables our customers to run safer and more efficient operations. From refineries to distribution centers to retail stores, we help deliver results while improving worker safety and meeting sustainability goals such as reduced carbon emissions – by leveraging connectivity, advanced data analytics, software, robotics, sensors, process automation and asset performance management solutions.

We Enable our Customers to Enhance the Safety, Sustainability, Resilience and Productivity of their People, Plants, and Assets.

Key responsibilities:

• Successful, timely accounting and lifecycle maintenance of all orders / contracts / projects in the Honeywell systems
• Responsible for updating customer accounts: submitting requests in SAP for customer creation/extension/ amendment
• Follow-up on approvals for customer creation/extension/ amendment
• Tracking orders placed at the supplier and their delivery in time to the warehouse or to the final customer for direct deliveries, providing a quality service to customers, and collaborating with purchasing team while doing so
• Responsible for keeping customer informed about delivery dates and delays and ensuring order confirmation is sent

Key skills and qualifications:

• Fluent in English (another European language like French or German is a plus)
• Completed studies or at most one year after completion (administration, economics, business management)
• Understands and is familiar with Honeywell values
• Customer-oriented and action-oriented, team member with positive attitudes
• Proven organizational and self-motivation skills

We offer:

• Enjoy 25 vacation days per year, plus extra days off for life's special events
• Meal vouchers
• Medical Insurance Plan paid by the company
• Comprehensive induction, ongoing training and development to set you up for success
• 1-year contract with the possibility of being prolonged and considered for an undetermined period contract

Equal opportunity statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#FutureShaper

EMEAUR

#Li-Hybrid

Additional Information

• JOB ID: req465377
• Category: Customer Experience
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Nonexempt