Join a team recognized for leadership, innovation and diversity

As a Customer Experience Intern at Honeywell, in Katowice, Poland, you will be responsible for Order to Cash process, ensure performance standards are met and maintained to achieve the business objectives and reach a high customer satisfaction index. Supporting customers from various countries across Europe will give you a chance to use your language capabilities on day-to-day basis. This is a hybrid role, 3 + 2 days model. 12 months contract.

We have been innovating for more than 100 years and now we’re creating what’s next. Our programs serve a global community and our hometowns too. We provide resources and financial support to causes around the world and encourage employee volunteerism. We are committed to the highest standard in everything we do!

Key responsibilities

• Handle entry level customer related issues and concerns
• Record all customer interactions into a CRM (Customer Relationship Management) Database
• Process standard orders & Maintain order accuracy
• Process changes and enhancements to orders
• Maintain complete customer records of all direct customers returns, orders, credits, and requests

Key skills and qualifications

• Currently being enrolled as a student in Bachelor's Degree or Master's Degree program
• Business fluent in written and spoken English
• Previous work experience, especially in Customer Support within an international context, is a valuable advantage
• Familiarity with CRM/SAP systems is a beneficial skill
• Knowledge of MS office skills (Excel, Word, Outlook)

Our offer

• Hybrid working (3/2), 3 days at the office + 2 days work from home model
• Contract length - 12 months, 4h or 6h a day.
• Comprehensive training and development for your success
• Benefits including medical care, life insurance, and more
• Access to in-house and external learning platforms for continuous development

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#FutureShaper

#LI-Hybrid

EMEAUR

Additional Information

• JOB ID: req465132
• Category: Customer Experience
• Location: Zelazna 4,Katowice,SLASKIE,40-085,Poland
• Nonexempt