Customer Success & Commissioning Engineer

Honeywell
Honeywell

Sales & Business Development, Customer Service

Posted 6+ months ago

Join the industry leader to design the next generation of breakthroughs

  • As a Customer Success & Commissioning Engineer ensures successful deployment and commissioning of BMS systems. They work closely with clients, project managers, and installation teams to ensure smooth implementation.

  • Responsibilities:

  • Collaborate closely with the design, field support and sales team for seamless system integration and final delivery of the project.

  • Execute project start-ups, commissioning, testing, and troubleshooting of installed BAS controls on assigned projects

  • Ensures complete compliance with internal processes and practices - Sales, Customer Support, Hardware, Procurement, and other functions

  • Lead the programming and on-site commissioning of all system and network-level controllers as required

  • Lead in the validation of complete system functionality and troubleshoots problems with project engineers and subcontractors to ensure proper operation

  • Troubleshooting and resolving technical issues during commissioning.

  • Ensuring customer satisfaction and post-implementation support, including training, troubleshooting, etc.

SaaS2024

  • Bachelor’s degree in Engineering or a related field.

  • Experience in commissioning and customer support.

  • Strong problem-solving skills and attention to detail.

  • Good understanding of server & platform technologies, hardware, storage, networking, firmware, and software as well as system integration

  • Prior working knowledge of system architecture in designing Integrated Building Management Systems (IBMS) , including non-standard material, control logic, network schematics, control panel power requirements and/or distribution

  • Prior experience in programming various controllers of various makes and protocols.

  • Should have proven prior experience of thriving in high-pressure environments and delivering critical projects on time and to good quality

Additional Information

  • JOB ID: req450335
  • Category: Business Management
  • Location: Devarabisanahalli Village, KR Varturhobli,,East Taluk - Phase I,Bangalore,KARNATAKA,560103,India
  • Exempt