Order Analyst
(Portland, OR)

About Tilray Brands, Inc.
Tilray Brands, Inc. (“Tilray”) (Nasdaq: TLRY; TSX: TLRY), is a leading global lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is leading as a transformative force at the nexus of cannabis, beverage, wellness, and entertainment, elevating lives through moments of connection. Tilray’s mission is to be a leading premium lifestyle company with a house of brands and innovative products that inspire joy, wellness and create memorable experiences. Tilray’s unprecedented platform supports over 40 brands in over 20 countries, including comprehensive cannabis offerings, hemp-based foods, and craft beverages.

Role Summary:

• Process and monitor customer orders, ensuring accuracy and compliance with company policies.
• Analyze order trends, forecast demand, and identify potential issues or bottlenecks in the order management process.
• Ensure that distributors place orders on time and in the correct quantities by monitoring order patterns, providing guidance, and coaching distributors as needed to align with company inventory targets and policies.
• Coordinate with internal teams such as sales, warehouse, and logistics to resolve order discrepancies and expedite urgent requests.
• Communicate proactively with customers regarding order status, delivery schedules, and any changes or delays.
• Maintain accurate records of all orders, adjustments, and communications in the company’s order management systems.
• Manage and communicate reports on order fulfillment metrics, backorders, and distributor inventory levels to support management decision-making.
• Identify and implement process improvements to enhance order accuracy, efficiency, and customer satisfaction.
• Ensure compliance with regulatory requirements and internal control standards related to order processing.

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field (or equivalent experience).
• 1-3 years of experience in order management, sales operations, or a similar analytical role, preferably in the beverage, food, or consumer goods industry.
• Ability to organize effectively and analyze data thoroughly.
• Excellent communication and interpersonal skills.
• Strong proficiency in Microsoft Office Suite, with particular emphasis on Excel for data analysis and reporting and Power BI for data visualization.
• Experience with ERP and order management software is preferred.
• Ability to work both independently and as part of a collaborative team.
• Adaptable and able to thrive in a fast-paced, evolving environment.

Accommodations
Tilray welcomes applications from all qualified individuals and is committed to employment equity and diversity in the workplace.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
Please note that Tilray does not authorize, engage, or sponsor any consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). Tilray does not charge any application, processing or onboarding fee at any stage of the recruitment or hiring process.
When replying to emails, please ensure the sender's name and email address match exactly. Please also ensure the Reply-To address matches the sending address exactly.
If you are concerned about the authenticity of an email, letter, or call purportedly from, for, or on behalf of Tilray, please send an email inquiry to infosec@tilray.com

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