Our EyeDesigns Optometry partners of FYidoctors of California Inc clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist!

This position is a full-time role working 30-40 hours per week, Tuesdays to Saturdays.

As a Patient Services Specialist, you will perform patient support through administrative tasks including scheduling appointments, insurance verification, data entry, and are responsible for general office activities. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

What Will You Do

• Communication with patients including in person, by phone, and by email
• Administering pre-testing services such as retinal digital imaging
• Customer service activities including appointment bookings, prescription printouts, and billing and payments
• Office administrative tasks including processing mail, filing, and faxing
• Assistance with retail of eyewear products

What Do You Bring

• High school dipolma or equivalent (Preferred)
• Passionate about customer experience; a great communicator who can provide exceptional patient care
• Committed to excelling as a member of a high performing team
• Able to multi-task in a fast-paced environment
• Good computer knowledge, including Microsoft Office suite
• Previous experience or knowledge of routine eye care an asset; we are open to training the right candidate

How You’ll Benefit

• Comprehensive total rewards package including benefits, 401k, paid time-off, and more
• Competitive wages
• Rapid and continued growth, ensuring a constantly challenging and rewarding environment
• A workplace culture where collaboration is fostered
• Ongoing training and development opportunities

Why You Should Join Us:

FYidoctors of California Inc. operates in partnership and support of FYihealth group, Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYidoctors, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $18.18 to $22.73 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.