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Service Delivery Line Manager

Ericsson

Ericsson

Bengaluru, Karnataka, India
Posted on Sep 10, 2025

Join our Team

About this opportunity:
We are seeking a talented Windows and VMware Technical Manager to lead our technical teams responsible for designing, implementing, and managing Windows and VMware infrastructure solutions. As a Technical Manager, you will provide hands-on leadership while managing day-to-day operations, ensuring technical excellence, and fostering a collaborative environment. You will work closely with stakeholders and cross-functional teams to deliver innovative and reliable solutions that meet the needs of our clients
What you will do:
12+ years of relevant Windows and VMware administration experience working in a medium to large complex highly process oriented global IT infra environment with minimum 3 Years as technical lead or technical manager.
Proven leadership experience managing technical teams, ideally within the context of VMware vSphere, vCenter, and other VMware technologies
Experience in virtualization technologies and managing virtualized environments using VMware ESXi, vSphere, and vSAN.
Strong expertise in Windows Server management (Active Directory, DNS, Group Policy, etc.)
Experience with cloud technologies (e.g., Nutanix, AWS, Azure) is a plus.
Knowledge of ITIL Process like Incident, Change, Problem and Capacity management.
Strong proficiency in VMware vSphere suite (ESXi, vCenter, Vmotion, HA, DRS).
Expertise in Windows Server administration, deployment, and troubleshooting.
Proficient in PowerShell or other automation tools for managing Windows and VMware environments.
Familiarity with networking concepts (IP addressing, DNS, routing, firewalls).
Experience with backup and disaster recovery planning for virtualized environments.
Knowledge of storage solutions (SAN, NAS, vSAN) in VMware environments.
Experience in cloud integration and hybrid cloud solutions is beneficial.
The skills you bring:
Excellent leadership, communication, and interpersonal skills.
Strong problem-solving capabilities and attention to detail.
Ability to prioritize tasks and manage multiple projects simultaneously.
Client-focused with a commitment to customer satisfaction and technical excellence.
Strong organizational and time management skills, with a focus on delivering results.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Bangalore

Req ID: 772772