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Sales Operations Analyst - PCN

Ericsson

Ericsson

IT, Sales & Business Development, Operations
Plano, TX, USA
Posted on Jun 17, 2025

Join our Team

About this opportunity:

This position has a remote opportunity within the US.

Cradlepoint Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1’s working on EAD for this position.

We are seeking a strategic, detail-oriented Sales Operations Analyst – PCN to join our dynamic team. In this role, you will drive operational excellence across different departments. You will work cross-functionally with various departments and collaborate in a dotted-line structure with Sales Ops teams to create unified, efficient processes and actionable insights.

What you will do

  • Collaborate with ELC CUs/CSPs to understand their enterprise sales operations and identify areas for optimization.
  • Provide executive-level reporting and insights using front-end tools such as Power BI and AI-enhanced platforms.
  • Partner cross-functionally with Sales, Finance, Marketing, and other departments to gather data and align on key strategic initiatives.
  • Support and help drive change management and project management efforts to improve systems and processes.
  • Analyze sales performance, pipeline trends, and operational bottlenecks; deliver actionable recommendations.
  • Design and implement streamlined workflows to reduce redundancy and increase efficiency.
  • Present financial analysis with a strong understanding of CapEx vs. OpEx budgeting models.
  • Ensure reporting accuracy and clarity through attention to detail and critical validation.
  • Participate in the consolidation of views and dashboards to support leadership decision-making.

The skills you bring

  • Bachelor’s degree in Business, Finance, Economics, or a related field.
  • Min of 3 years of experience in Sales Operations, Business Analysis, or a related role.
  • Strong knowledge of enterprise sales processes
  • Excellent communication skills, with the ability to interface effectively at all levels of the organization.
  • Proficient in Power BI, Salesforce.com, Excel, and AI-driven reporting tools.
  • Proven experience or certification in project and change management (e.g., PMP, Prosci).
  • Strong analytical and critical thinking skills with high attention to detail.
  • Solid financial acumen, particularly in CapEx and OpEx modeling.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

​Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || Texas Remote

Job details: Sales Operations Manager

Compensation and Benefits at Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay The salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health

Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.