Job Description:

We are seeking a highly skilled Ericsson Cloud SME to join our Managed Services Cloud Operations team. The ideal candidate will have strong expertise in Ericsson Cloud platforms, OpenStack/Kubernetes, Networking, Cloud Storage, and Automation. The role involves hands-on management of Ericsson NFVI components, including CEE 9, CEE 10, CNIS, ECCD, SDI, vCIC, Fuel, and RTE, with a strong focus on networking, security, and automation in a mission-critical, 24x7 environment.

What you will do:

• Ericsson Cloud Infrastructure Management:
  • Operate and optimize Ericsson NFVI components, including CEE 9, CEE 10, CNIS, ECCD, SDI, vCIC, Fuel, and RTE.
  • Ensure seamless performance, scalability, and availability of Ericsson Cloud Execution Environment (CEE).
  • Troubleshoot complex issues in Ericsson SDN (ODL), OpenStack, and Kubernetes environments.
• Cloud & Networking Expertise:
  • Manage networking for Juniper, Pluribus, Extreme SLX switches/routers.
  • Configure and troubleshoot F5, A10 Load Balancers, and Juniper, FortiGate Firewalls.
  • Work with Pluribus Networks and Ericsson SDN (ODL) for advanced SDN-based cloud networking.
• Kubernetes & OpenStack Operations:
  • Deploy and manage Kubernetes (RedHat OpenShift, Mirantis Kubernetes Engine) and OpenStack-based cloud environments.
  • Handle containerized workloads with Docker, Kubernetes, and RedHat OpenShift.
  • Optimize cloud platforms for high availability, scalability, and security.
• Cloud Storage & Hyperscale Hardware:
  • Manage Nexenta, Ceph-based Cloud Storage solutions.
  • Work with Hyperscale Cloud Hardware Platforms, including Ericsson HDS8000, BSP8100, Dell, and HPE.
• Monitoring, Automation & Security:
  • Implement and manage monitoring tools such as Ericsson OMC, Zabbix, ZenOSS, and Nagios.
  • Automate tasks using Bash, Python, and Ansible to improve operational efficiency.
  • Implement security best practices and compliance standards in cloud operations.
• Collaboration & Customer Support:
  • Work closely with cross-functional teams, customers, and stakeholders to ensure cloud infrastructure meets business needs.
  • Troubleshoot, diagnose, and resolve complex cloud, networking, and infrastructure issues.
  • Maintain a customer-first mindset with strong problem-solving skills.
• 24x7 Support & Incident Management:
  • Provide on-call, 24x7 support for cloud operations and incident response.
  • Drive root cause analysis (RCA) and preventive maintenance strategies.

The Skill you Bring:

• Bachelor’s degree in Computer Science, IT, Telecommunications, or equivalent experience.
• 5+ years of hands-on experience in Ericsson Cloud, NFVI, SDN, OpenStack, and Kubernetes operations.
• Strong expertise in Ericsson Cloud Execution Environment (CEE 9, CEE 10), CNIS, ECCD, SDI, vCIC, Fuel, and RTE.
• In-depth knowledge of Juniper, Pluribus, Extreme SLX switches/routers, F5/A10 Load Balancers, and Juniper/FortiGate Firewalls.
• Experience with Ericsson SDN (ODL), Kubernetes (RedHat OpenShift, Mirantis Kubernetes Engine).
• Hands-on expertise in Cloud Storage (Nexenta, Ceph) and Hyperscale Cloud Hardware (Ericsson HDS8000, BSP8100, Dell, HPE).
• Strong scripting knowledge in Bash, Python, Ansible for automation.
• Experience with monitoring tools like Ericsson OMC, Zabbix, ZenOSS, Nagios.
• Strong analytical and problem-solving skills.
• Excellent interpersonal skills, communication skills, and collaboration mindset.
• Willingness to work in a 24x7 support model.

Preferred Certifications

• Ericsson NFVI Certification
• Red Hat Certified Engineer (RHCE) or OpenStack Certification
• Kubernetes Certified Administrator (CKA)
• Juniper, FortiGate, Pluribus Networks Certifications
• ITIL or DevOps Certifications

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Notice of Job Opportunity – Legal Notices for PERM

We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: India (IN) || Bangalore

Job details: MS Core and Cloud Specialist

Job Stage: Job Stage 5