Head of Core Commerce and Orchestration
Ericsson
Join our Team
About this opportunity:
We are currently seeking an Application Development and Maintenance (ADM) Delivery Manager to join our dynamic team at Ericsson. As the ADM Delivery Manager, you will play a critical role in managing customer relationships and ensuring a satisfactory delivery of services as outlined in the ADM contracts and agreements. Your endeavors will directly impact the financial and commercial performance of our customer services, and your contributions will be instrumental in the ongoing success of our business operations. A key aspect of this role involves identifying new opportunities, maintaining cost efficiency, and ensuring resource allocation adheres to Group and local safety requirements.
What you will do:
- Manage and ensure the delivery of ADM contractual requirements.
- Develop the scope of work, design schedules, estimate costs, and provide performance reports.
- Supervise support or operational team activities and direct the allocation of work.
- Lead small projects and coordinate technical and operational resources.
- Manage ADM project teams while defining resource strategies and enhancing competency within teams.
- Monitor performance, manage conflicts, and implement changes to optimize overall performance.
The skills you bring:
- Agile methodology with Governance, Risk and Compliance.
- Diversity Management and Business Continuity Management.
- Agile Planning and Career and Competence model framework.
- Occupational Safety And Health
- Conflict Management and career Development.
- ADM Domain Competence.
- Finance and Reporting and accounting
- EBP (Ericsson Business Process and Finance Processes).
- Resource management, utilization planning & control and management of on-site and offshore resources
To be successful in the role you must have
- Education: M.SC, MBA or equivalent through experience
- Min years of experience: 10-15 years of relevant experience
- Deep understanding of Service Delivery model, strategy & process
- Proven record of direct highly skilled team management
- Knowledge of the sales process
- Customer and market insight
- Excellent Social and communication skills
- Financial acumen and skills
- Formulating strategies and concepts
- Adhering to principles and values
- Leading, supervising, and responding to change in a high pace environment.
- Product, solution and technology knowledge in BSS is a plus mainly in core commerce, orchestration and order management.
Would you like to take a tour to “Life at Ericsson MEA”, visit short video https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Saudi Arabia (SA) || Riyadh
Req ID: 766625