Transformation Manager
Ericsson
Description
Join our Team
About this opportunity:
Ericsson is seeking an ambitious Improvement and Performance Manager (SD) to drive transformation, enhance customer, operational, and financial performance, and lead cultural change. This role focuses on operational excellence, analytics, and automation to ensure continuous improvement.
What you will do:
- Develop subject matter expertise in a sub-domain.
- Hands-on experience with Routers and DWDM Nodes.
- Identify skill gaps, develop plans, and assess proficiency in technical and automation skills.
- Oversee Unit Management, ensuring cost control, EGMS compliance, and communication.
- Manage projects, including customer relations, performance, and financials.
- Lead operations, ensuring productivity, quality, SLA fulfillment, and compliance.
- Drive automation, data-driven operations, and workflow management.
- Identify and implement E2E digitization use cases.
- Set high performance standards, define goals, and enhance team competence.
- Promote collaboration and team-building across functions, including leading virtual teams.
- Communicate effectively with stakeholders.
- Foster innovation by introducing new methods, processes, and technologies.
- Improve automation and process efficiency, leveraging E2E process knowledge.
- Analyze and enhance processes, workflows, and operations.
- Define and manage transformation business cases and Objectives & Key Results (OKRs).
- Identify and mitigate transformation risks.
- Ensure transformation adoption, OKR achievement, and business case fulfillment.
- Align and manage multiple transformation projects across units.
- Facilitate impactful customer, operational, and financial improvements.
Key Skills:
- Project & Program Management (Agile, Change, Business Transformation)
- Process & Performance Improvement (EBP, Ericsson Business & Finance Processes)
- Analytical & Communication Skills (Performance Analytics, Change Communication)
- Automation & Digitalization (Process Efficiency, Data-driven Operations)
- Leadership & Stakeholder Management (Influencing, Mobilizing, Objective Setting)
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Thailand (TH) || Bangkok
Req ID: 761333