Site Engineering Technical Support
Ericsson
Description
About this Exciting Opportunity:
We are now looking for a Site Engineering Technical Support, who will be responsible for performing solution introduction activities, taking into consideration both the product and service introduction aspects. These activities are typically performed early in the product life-cycle, involving engagements with FOA or exemption customers. The scope of these activities encompasses specific aspects of the NRO portfolio, depending on the type of solution.
What you will do:
You will bring:
What´s in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.
Recruiter: Juan Lorite
Hiring Manager: Pedro Valles
Join our Team
We are seeking a Solution Introduction Engineer to become an integral part of our dynamic team. In this role, you will support the realization of value from RandD linked to product and portfolio strategies. You will work in close collaboration with both our business and market areas, and the organizations within them. You will also maintain close contact with our valued customers. This position involves managing new solution introductions during the test phase and supporting marketing and product release activities. Importantly, you will be responsible for ensuring compliance to group directives, legal and financial guidelines, global and local Environmental and Occupational Health and Safety standards (E+OHS), data security and privacy regulations and any relevant approved processes and tools.
What you will do:- Participate in the preparation, development, and validation of Services and Solutions, including documentation, to support the sales, marketing, and product release phase.
- Develop strategic capabilities through early solution exposure to assist, prepare and support the development of Delivery Readiness Plans for the wider organization.
- Be active in the introduction, troubleshooting, and development of solutions, from RandD to live portfolio, to maximize value recognition and minimize time to market.
The skills you bring:- Consultative Skills.
- Change and Improvement Management.
- Automation.
- Troubleshooting skills.
- Process Management.
- Service Delivery Business Understanding.
- Knowledge Sharing and Collaboration Skills.
- Data Analytics.
- Financial Acumen.
- Artificial Intelligence (AI).
- Customer Insights.
- Presales.
- Ericsson Portfolio.
- Stakeholder Management.