Solutions Engineer
Entrust
Career Growth, Flexibility and Collaboration!
Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!
The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.
We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.
The Opportunity
Onfido an Entrust Company is currently seeking a Solutions Engineer to translate complex business identity problems into practical, technical design solutions. Day to day, you will partner with our Sales teams, applying your technical knowledge to the discovery of customer's user verification and fraud prevention flows and platforms, to help make them safe and user friendly. You will offer intelligent solutions to customer pain points, drawing on our expert identity product offering and that of our partners. Interacting confidently with C-suite clients and prospects from the fastest-growing FinTechs to Fortune 500 / FTSE 100 companies, you will position Onfido as the identity partner of choice.
As a Solutions Engineer at Onfido, you will:
Bridge the gap between our product team, building a performing product, and the market in need of such product, as the technically savvy counterpart for our sales team in the shared goal of selling Onfido’s services
Partner with the sales team in identifying the customer pain points, and position the right solution to address them with Onfido's services
Help customers to design better user experiences through Onfido, to trial our products and integrate our solution into their UX and backend stack
Proactively support customers with the design and integration of Onfido API/SDKs
Support RFPs (Request for Proposal) and RFIs (Request for Information) with technical, industry and business expertise
Project manage trials & customer integration progress together with our account managers
Work closely with the product team, bringing them insights from the market and our customers, providing feedback during new features or products development, and collaborating to drive adoption of newly released beta products
Collaborate with your regional Solutions Engineering team, and on a global scale, to share knowledge, best practices and foster our culture of winning as a team
Assist with the development of demos, trials, and sector-specific presentations
Represent Onfido at trade shows, industry events, and in live webinars
We are looking for a Solutions Engineer who can display the below skills and experience throughout our interview process:
Essential:
Prior experience as a Pre-sales / Solution Engineer or a background in Product Management with significant exposure to customers and prospect conversations.
Practical experience with at least one programming language: Ideally Python, Ruby, JavaScript, Swift/Objective-C, Java.
A clear understanding of RESTful API design and integration patterns.
The ability to help developers successfully integrate with the Onfido platform.
An elevated level of curiosity and ownership
Experience being embedded in the sales team whilst working cross-functionally with Account Management, Product, Strategy, and Go-to-Market.
Experience in cloud or SaaS technology organisations.
Fluent in both English and Spanish
Desirable:
Familiarity with Identity & Access Management (IAM), Customer Identity & Access Management (CIAM), or Digital Identity Verification (IDV).
Experience in the payments, cybersecurity, RegTech/Fintech, crypto or financial services industries.
Knowledge of security principles and data protection regulation.
Proficiency in Spanish, with any additional European languages being advantageous.
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Compensation Range:
The pay range for this position is 106,623 - 159,934 Pay ranges will vary and will be set in the applicable currency. Actual compensation will be determined based on geographic location, education, skills and experience. Please speak with the recruiter for more details.
For US roles, or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles, or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact accessibility@entrust.com.
Recruiter:
Marcina StewartMarcina.Stewart@entrust.com