COO - Planning, Performance and Reporting Director, Deloitte Global Consulting
Operations
Ottawa, ON, Canada
CAD 140k-260k / year
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Job Type: Permanent
Work Model: Remote
Reference code: 134037
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Halifax, NS; Kitchener, ON; Ottawa, ON
Our Purpose
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
What will your typical day look like?
The Planning, Performance, & Reporting (PP&R) Director will lead end-to-end financial reporting and integrated investments for Global Consulting Services.
The Director will oversee a streamlined suite of reports, dashboards, and analytical tools and reporting team to
(1) provide insights on network performance to Consulting Services leaders across Global and the Deloitte network about the performance of the business and its trajectory supported with data visualizations;
(2) oversee network investments and strategic priorities with levers on financial and operational indicators, and
(3) facilitate long-term planning through modeling and sensitivity analyses.
Additional Responsibilities include:
- Serve as trusted business advisor and reporting subject matter expert to Global and member firm network leaders, providing guidance on financials, creating financial models, sensitivity analyses, proposing recommendations, and collaborating across the business to drive consistency of numbers and narrative.
- Deliver global delivery network reporting for Consulting Services monthly, identifying opportunities to streamline and integrate with the DTTL SWIFT-based GDN dashboard.
- Lead a team of practitioners to execute projects, support ad hoc requests and deliver high-quality reports and support to stakeholders across the Global organization and member firm network
- Drive execution of reporting dashboards enhancements and conversion to Power BI
- Accelerate automation, standardization, and AI transformation of key financial and operational processes
- Maintain a high level of quality controls to preserve the integrity and reputation of reports
- Coordinate long-term plan (LTP) activities, including financial modelling, and facilitating the consistency of assumptions and market data across the network.
- Collaborate with clients, market and global platform teams to (1) support the finance & accounting processes of the program, annual planning and forecasting, and (2) track the impact of investments on the network, through coverage and ROI
- Provide inputs into annual investment planning, collaborating with a wide business stakeholder group
- Support the agenda of the network’s member firm COO’s to support growth and transformation initiatives as well as bets practices.
- Identify opportunities to embed AI into COO Pillar processes to improve speed and efficiency, and to enhance insights
- Engage stakeholders across groups to provide perspectives on key global finance initiatives.
- Foster a high‑trust, collaborative team culture anchored in clarity, accountability, responsiveness, and shared purpose
- Develop effective working relationships with internal clients and colleagues across the Deloitte Global and Member Firm network
About the team
Global Consulting provides innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Using leading-edge tools, methods, and resources, we deliver top-notch service that is applied locally while staying true to our global brand and core values.
Enough about us, let’s talk about you
Education: Bachelor’s degree in finance, Business Administration, or Computer Science preferred. Advanced degree preferred but not required.
Years of Experience: Minimum 10 years of relevant professional experience. Experience serving clients for the development of data visualization preferred.
Skills:
- Proven leadership of cross‑functional or distributed teams
- Able to build business relationships and influence leaders and peers in a large, complex global organization, often without the benefit of formal authority
- Able to think strategically, develop a point of view, and raise questions. Exhibits consistent intellectual curiosity and engagement.
- Excellent communication and presentation skills, with the ability to translate quantitative and qualitative analyses into clear and concise messages across stakeholders.
- Experience collaborating with, training, and/or managing professionals effectively
- Advanced project management skills
- Able to identify insights, patterns, and trends from financial performance data and associated metrics
- Experience with financial reporting and accounting; knowledge of P&L and profitability drivers
- Advanced Excel knowledge for financial analysis and financial modeling (i.e., expert knowledge of formulas, and ability to build charts to summarize data and identify trends in a clear and thought-provoking way)
- Advanced knowledge of systems used for financial reporting
- Outstanding attention to detail, accuracy, and data integrity
- Advanced knowledge of data visualization and dashboard software
Other Qualifications:
- Client-service mindset and a desire to take on dynamic, challenging projects
- Capable of responding quickly to high priority deadlines and ability to easily adapt to a change in direction
- Able to create structure when solving ambiguous problems
Total Rewards
The salary range for this position is $140,000 - $260,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.