Position Summary
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.
Work You’ll Do
Learn and enhance application development and ServiceNow skills and abilities by joining our ServiceNow Training Cohort and obtaining your CSA (Certified System Administrator) certification on the job! We are seeking motivated practitioners to design, build, and optimize solutions on the ServiceNow platform, focusing on the implementation of workflow solution. This role requires innovative thinkers who can partner with clients and business consultants to deliver transformational solutions, participate in rapid sprint cycles, and drive results in a secure, client-centric environment.
Key Responsibilities
- Solution Development: Design and develop ServiceNow case management solutions through Service Portal configuration, form creation, workflow automation, and task generation to enable a seamless environment.
- Client Partnership: Collaborate directly with clients and business process consultants to understand and define future-state business operations, creatively applying ServiceNow functionality to drive operational transformation.
- Agile Delivery: Translate user stories into automated solutions by working in 2-week sprint cycles, maintaining a transformative and innovative approach at every step.
- Collaboration & Learning: Engage with other ServiceNow business modelers, maintain up-to-date awareness of platform best practices and emerging features, and continuously build technical proficiency.
- Systems Integration: Integrate ServiceNow with enterprise systems, including designing robust solutions for data push/pull via web services and APIs.
- Value Delivery: Identify, quantify, and deliver measurable value to support transformation efforts through each stage of the project lifecycle.
- Leadership & Quality Assurance: Provide hands-on leadership within sprint cycles to drive timely delivery, accuracy, and quality of key deliverables.
- Stakeholder Engagement: Work closely with process teams to guide and advance application development through development, review, and testing phases.
The Team
Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our ServiceNow offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function.
Qualifications
Required:
- Bachelor’s Degree in Business, Computer Science, Mathematics, Information Systems/Technology, Data Analytics or similar technical field
- TS/SCI with Polygraph Clearance required
- Must be willing to go on-site in Chantilly or McLean up to 5 days a week.
- 1+ years of experience with software development or scripting
- 1+ years of experience with process automation, workflow development, or business process improvement
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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