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OHAW Business Analyst / Functional Support

Deloitte

Deloitte

IT, Customer Service
Indianapolis, IN, USA
Posted on Aug 22, 2025

Position Summary

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Work You’ll Do

As a Project Delivery Specialist on the project, you will:

  • Support sustainment efforts for OHAW applications, helping to ensure quality delivery of service in data management and strategic information activities that maintain the client’s OHAW operations.
  • Assist with the design, documentation, testing, and implementation of application features and enhancements within assigned projects (level 1).
  • Provide technical support to ensure OHAW applications align with and support the associated business processes.
  • Contribute to the design, development, planning, and implementation of activities related to analysis, visualization, dissemination, and use of data for performance improvement, under guidance from senior staff.
  • Collaborate with team members to implement process improvement measures within data management at the project level.
  • Help establish and maintain tracking for OHAW sustainment work efforts.
  • Support corrective actions as needed to keep sustainment efforts aligned with budget and workplan, as directed.

The Team

Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Enterprise Operations as a Service offering provides services to meet our clients’ needs for on-going operations of their technology and business process investments through multi-year contracts.

The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.

Qualifications

Required:

  • Bachelor’s degree
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve
  • 2+ years of experience in business analysis or functional support for enterprise applications including:
    • Gathering and documenting business and functional requirements
    • Creating process maps and workflow documentation
    • Requirements gathering, process mapping, and documentation in enterprise environments
  • 1+ years supporting employee health and welfare operations programs

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 309818
Job ID 309818