Position Summary
Workstation Deployment Technician – Hermitage, TN
Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte Technology (DT). We are insatiably curious and life-long learners focused on technology and innovation.
Work you’ll do
The Workstation Deployment Technician is responsible for performing all aspects of hardware deployments, including equipment configuration, imaging and quality assurance. Key areas of responsibility include maintaining client images for laptop deployment, performing QA checklists on all equipment, meeting deployment timelines, troubleshooting problems, tracking and account for all assets, maintaining up-to-date documentation on lab processes, and making process improvement suggestions to lab leadership.
The team
Deloitte Technology (DT) helps power Deloitte’s success. DT is the engine that helps to drive Deloitte, which serves many of the world’s largest organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
The ~2,200 professionals in ITS deliver services internally including:
- Cyber security
- Technology support
- Technology & Infrastructure
- Application development and management
- Relationship management group
- Strategy
- Deployment
- PMO
- Financials
- Communications
Technology Support Services
The Technology Support Services (TSS) team is DT’s first line of contact with personnel. Providing walk-up support, asset management, PC compliance, and mobile devices support, TSS provides hands-on support to Deloitte employees.
Qualifications
Required:
- Associate Degree or an equivalent level of training or experience
- Be able to lift up to 75lbs and push heavy carts
- Demonstrated experience deploying workstations
- Experience with workstation image creation and management
- Work overtime and possible weekends/holidays as required
- Ability to travel 5-10%, on average, based on the work you do and the clients and industries/sectors you serve
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred:
- Quality check process and procedures experience is a plus
- Ability to work independently and with little supervision
- Candidate will possess strong Organizational & Time Mgmt skills
- Ability to solve problems using Organizational, Time Mgmt and Consultative skills
- Superior customer service, communication skills and soft skills to build strong relationships
- Experience providing support in a fast paced environment.
- Strong computer skills and technical knowledge required
- Must be able to interact with all levels in the organization
- Possess strong knowledge of MS-Office products including MS Outlook & especially Excel
- HP, Dell and Apple certification is a plus
- IAITAM certifications a plus
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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