Analyst/Senior Analyst, HR Shared Services

Who ensures that our groundbreaking company can drive human progress? Our HR Shared Services team works behind the scenes to facilitate the smooth running of the organization. We lead on multiple HR areas, including talent management, talent acquisition, compensation and benefits, vendor management, human resources information management and records management. Constantly consulting with HR and business leadership to ensure our support meets the needs of the organization, we drive the development of programs to build business capability, input onboarding or offboarding and influence business change.

Join us to do the best work of your career and make a profound social impact as a Analyst/Senior Analyst, HR Shared Services on our HR Shared Services Team in Taipei.

What you’ll achieve

Manage site operational activities on ground level. Being site partner, to coordinate with various internal & external stakeholders, local vendors and even government departments. Contributes to and assist in the development of projects/processes. Ensures practices/procedures comply with government policy change implementation and local laws, statutory and audit requirements.

You will:

• Responsible for handling employee social insurance, work-related injuries, onboarding, offboarding, leaves, employee data, local benefits etc. and other HR related business.
• Assist in answering employee inquiries and providing onsite HR support
• Provide support in various aspects, including data and process management, to ensure compliance with local laws and regulations.
• Exercises judgment within defined HR procedures and practices to determine appropriate action
• Regularly interacts with inside and outside customers and vendors
• Uses judgment within defined Share Services practices and procedures. Handles projects which have short term focus
• Develops moderate scope projects/processes that align with Share Services Management strategy
• Works closely with staffing, generalist, C&B and LOB to make sure their needs are met
• May be cross-trained in multiple HR processes
• Performs as team lead on small projects
• Supports the change management on HR applications/systems within the specified timeframe as assigned

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Bachelor's degree or above, with a major in Human Resources Management, Statistics, or related fields preferred.
• Have 1-2 years or more of experience in human resources work in a large company, fluent in English.
• Data processing skills and be proficient in using office tools and other AI tools.
• Detail-oriented and responsible, with a cheerful and outgoing personality; logical thinking and quick learner.

Desirable Requirements

· Strong customer service focus and strong interpersonal skills

· Ability to multi-tasks

· Familiar with local HR related legislations/laws

· Familiar with HCM & ServiceNow tool

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.