Services Project/Program Management Senior Advisor

It takes something special to drive the development and implementation of exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together, they manage the lifecycle of highly sophisticated, risk projects - from design to delivery.

Join us to do the best work of your career and make a profound social impact as a Senior Advisor, Services Project/Program Management on our Services Project/Program Management Team in Penang.

What you’ll achieve
As a Services Project/Program Management Senior Advisor, you will partner with technical sales teams to validate and refine rack scale solution designs, ensuring alignment with customer needs.

You will:

• Oversee end-to-end project execution, from order initiation to post-delivery support, ensuring timely and accurate fulfillment.

• Collaborate with supply chain and operations teams to optimize demand planning, secure ship dates, and streamline order processes.

• Coordinate logistics, including delivery scheduling, carrier pre-alerts, and compliance documentation (e.g., export regulations, commercial invoices).

• Act as the central point of contact, communicating timelines, commitments, and updates to sales teams and customers.

• Proactively identify and resolve issues by collaborating with cross-functional stakeholders, driving continuous process improvements based on feedback.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Proven project management expertise, with a track record of delivering complex, end-to-end projects on time and within scope.

• Exceptional communication skills (verbal and written) in English, with the ability to engage technical and non-technical stakeholders.

• Technical proficiency in datacenter solutions, rack scale systems, or similar high-performance infrastructure.

• Strong problem-solving skills with a keen eye for detail and process optimization.

• Experience in stakeholder management across diverse teams (sales, engineering, operations).

Desirable Requirements

• 5+ years of experience in project management, technical delivery, or pre-sales support within a technology or datacenter environment and project management certification (e.g., PMP, PRINCE2, or Agile) is highly advantageous.

• Proficiency in project management tools (e.g., Jira, Asana, Microsoft Project, Miro) and collaboration platforms such as Teams and understanding of agile methodologies and their application in hardware/software integration projects.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.