Services Project/Program Management Senior Advisor (Global TakeBack – Recovery Manager)

It takes something special to drive the development and implementation of exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together, they manage the lifecycle of highly sophisticated, risk projects - from design to delivery.

Join us to do the best work of your career and make a profound social impact as a Services Project/Program Management Sr Advisor on our Services Project/Program Management Team in Malaysia.

What you’ll achieve
As a Services Project/Program Management Sr Advisor, you will supervise the entire project life cycle from initiation to completion to maintain customer fulfillment, mediating between internal team members and external parties while ensuring the project delivery is completed in the most efficient way.

You will:

• Accountable for deployment, execution of service/project deliverables and the achievement of customer satisfaction.

• Work cross-functionally within Dell organization (Sales, Services, Finance, Executive Management, Solutions Design Centre, Partner Management and Global Take Back peers) to support, promote, and maintain Dell's leadership position within the industry in Asset Recovery services.

• Directs the efforts of Environmental Partner in the achievement of the strategic and operational effectiveness

• Work cross-functionally within the Dell organization (global producer responsibility, government affairs, corporate communications, finance, sustainability, executive management, and Global TakeBack peers) to support, promote, and maintain Dell's legislative obligations.

• Strategize and plan for legislation requirements within Dell's team (reporting, liaison on administration with government request)

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 8 to 12 years of professional experience.

• Excellent written and verbal communication skills in Japanese, English and Chinese.

• Demonstrable experience acting as Program Manager of this magnitude with measurable results for a multi-year period. Only those with this experience will be considered.

• Diverse industry knowledge and exposure on E-waste legislation, experienced in vendor management and effective negotiator to drive highest levels of cost efficiency.

• Support ARS operation tools and ARS (Asset recovery service) financial reporting.

Desirable Requirements

• Bachelor’s degree

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.