Sales Operations Intelligence Senior Analyst (Fresh Graduate)

The APJ SOI (Sales Operations Intelligence) Team is dedicated to becoming integral business partners and trusted advisors within the sales team, delivering exceptional operational support to drive business success. Our focus on data analytics enables us to provide valuable insights that inform decision-making, while our commitment to automating and optimizing processes enhances sales productivity. By pioneering innovative methodologies and collaborating with industry experts, we empower our customers to extract meaningful insights from vast data sets, ensuring they can tackle their most pressing challenges effectively.

Join us to do the best work of your career and make a profound social impact as a Senior Analyst, Sales Operations Intelligence on our Sales Operations Intelligence Team in Penang.

What you’ll achieve
As a Senior Analyst, Sales Operations Intelligence, you will be responsible for driving the renewal sales process and ensuring customer retention. You will work with cross-functional teams to analyze sales data, develop strategies, and implement processes that enhance the efficiency and effectiveness of our renewal sales operations.

You will:

• Analyze sales data to identify trends and opportunities for improving renewal rates.

• Develop and implement strategies to optimize the renewal sales process.

• Collaborate with sales teams to provide quoting and booking support, acting as a trusted advisor.

• Monitor and report on key performance metrics related to renewal sales.

• Provide insights and recommendations to senior management based on data analysis.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Master’s degree in Computer Science, Statistics, Mathematics, or a related field.

• Strong analytical skills and proficiency in data analysis tools.

• Excellent communication and collaboration skills.

• Ability to work independently and as part of a team.

• Eagerness to learn and adapt in a fast-paced environment.

Desirable Requirements

• SQL, Python, Power BI, Power Automate, Excel data automation, process automation

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.