Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

Overview:
The Technology Director role works across teams in a leadership capacity in delivery of multiple complex engineering needs. This proven leader aligns delivery in accordance with the business outcomes. This is a servant leader role producing through multiple teams. Serves as a bridge to ensure alignment to objectives and enabling the team to deliver predictably.

Key Responsibilities:
India Technology Leadership
o Provide overall leadership and direction for all Technology teams in India across multiple service lines and capabilities
o Establish a unified vision, operating model, and culture aligned with Crowe’s global Technology strategy to meet changing business objectives over time
o Act as the senior point of accountability for Technology delivery, quality, and performance in India
o Support India COO, US Leadership and Steering Committee to execute transformation initiatives and strategic growth plans
o Identify and surface Technology gaps and/or opportunities to support local teams through Technology and Technology-enabled transformation

Delivery Excellence & Client Impact
o Ensure consistent, high-quality delivery across Technology engagements supporting global clients
o Oversee complex, multi-workstream programs and provide executive-level escalation support when needed
o Establish delivery standards, governance models, and performance metrics across India-based teams in coordination with US Leadership and extend standards where necessary
o Partner with global engagement leaders to ensure seamless collaboration across regions
o Promotes a culture of continuous improvement with emphasis on predictable delivery

Talent & Capability Development
o Build, scale, and retain a high-performing Technology workforce in India
o Lead recruiting strategy for Technology roles, including leadership and specialized skill sets
o Mentor and develop senior Technology leaders and managers to support outcomes and increasing scale
o Establish performance management, career progression, and learning & development frameworks in coordination with US Leadership and extend programs where necessary
o Drive succession planning and leadership development opportunities

Operational & Financial Management
o Own Technology operational performance in India, including utilization, margin, and capacity planning
o Optimize delivery models to balance quality, speed, and cost efficiency
o Collaborate with BU India leaders of Tax, Audit, Advisory, Technology, Studio, and Enabling areas Finance, Talent and other operations leaders on overall Crowe US-India growth plans, and operational excellence in forecasting, budgeting, and workforce planning
o Implement scalable processes and tools to support growth and operational maturity

Strategy & Growth Enablement
o Support US and Global go-to-market initiatives by providing scalable delivery capabilities
o Partner with US Leadership and industry leaders to expand Technology service offerings and capabilities aligned to business objectives
o Drive innovation and transformation within Technology team to position Crowe US-India as a global delivery hub. Contribute to internal innovation, accelerators, and create a culture of creativity and Innovation in teams
o Represent India Technology leadership in global forums and planning initiatives

Skills:
• Team Leadership – Effectively manages a team of managers and Directors. Coach senior leaders in team leadership skills. Understands the limits of your knowledge and ensures that you are allowing the team to create their best work, without getting in the way.
• Initiative – You are deeply involved in initiatives which require your ability to act and move through uncertainty. You proactively adapt your skillset appropriately for those projects and move forward.
• Communication - Communicates with the wider business, including changes affecting the work of others. Helps teams around you communicate better.
• Debugging & Monitoring – Uses systematic debugging to diagnose all issues within a set of related domains and leads in fostering a culture of observability and monitoring across several teams.
• Technical Understanding & Prioritization – Is a technical and prioritization leader across a set of related team's domains, consistently pushing boundaries and exploring gaps in understanding.
• Security – Consistently promotes a "security by design" mindset within the team, leading by example.
• Software Architecture – Regularly works across teams to build a culture for iterative, autonomous development and future scaling.
• Business Knowledge – Expert in US and Global Emerging Technology Industry, assessing clients and customer needs for the product and tailoring solutions. Deeply involved in business strategy. Regularly advocates BUs and business partners for process and Operational excellence.
• Stakeholder Management – A good communicator and Leader collaborating with US and India Leadership to drive firm priorities and strategies well. Maintains good relationships with all key stakeholders even when challenging.
• Growth Mindset - Uses curiosity to break down silos and challenge assumptions across teams. Has an unthreatening attitude and genuine interest in new ideas. Encourages curiosity in your own team, with clear benefits to the quality of work.

Required Qualifications:
• Bachelor's degree in Computer Science, MIS, Information Systems or engineering fields, or equivalent experience.
• 16+ years of relevant experience.
• 16+ years of experience around developing, configuring, implementing, and supporting diverse enterprise applications utilizing a n-tier architecture, and a Microsoft technology stack.
• 10+ years of experience around custom solution development and ongoing delivery.
• 10+ years of experience around applications involving data storage and data residency and compliance.
• 5+ years of experience with agile-based delivery.
• 3+ years of experience around building SaaS solutions using Azure services such as Service Bus, Azure SQL Database, Azure Data Factory, or other cloud technology.
• Experience with multiple geographies and international delivery team members.
• 1 or more technology certifications.

Preferred Qualifications:
• Prior experience in a Big 4 or large global consulting firm
• Exposure to Microsoft Power Platform development
• Exposure to Data Engineering / BI Development teams
• Exposure to IT Operations / Support teams
• Exposure to technology-enabled consulting, digital transformation, or AI-enabled services
• Experience supporting North America or global client portfolios from India
• Master’s degree (MBA or equivalent) preferred

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

C3 India Delivery Centre LLP formerly known as Crowe Howarth IT Services LLP is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.

Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.