Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

A Senior Business Analyst knows how to create clear and concise documentation, communicate effectively with the stakeholders and the development team and asks the right questions gathering requirements. The Senior Business Analyst should be able to connect the dots while thinking critically and strategically in all aspects of their work. A Senior Business Analyst should have enough business, product, and backlog knowledge to fill in for other team members and be able to jump in and assist when a risk or bottleneck is identified. In their personal growth, they should also have a solid understanding of Business Analyst and/or Agile best practices and be working toward certifications in one or multiple areas.

Responsibilities:

• Documents user stories and supporting documents for the team and can adapt documentation to meet the needs of the team

• Facilitates the gathering of requirements through discussions with stakeholders and the development team

• Learns how to use the supported software product(s), understands software generalities, gets up-to-speed quickly on a software product, and sees the product's capabilities.

• Learns about the supported department’s business and workflows and efficiently applies that knowledge to software solutions

• Uses tools to create wireframes and workflows that support different options and recommendations and has advanced knowledge of which artifacts will meet the need of the situation

• Knows the different roles and responsibilities on the team and how the BA fits into that team

• Knows the successful ways of implementing software and Agile processes on their team and can be looked to for answering questions the team might have

• Learns how to prioritize backlog based on business needs

• Communicates effectively with all levels of the organization, from executives to peers

• Begins assisting the Product Owner with their day-to-day activities and can fill in for the Product Owner during short absences

Qualifications/Requirements:

• Bachelor's degree in Computer Science, MIS, Information Systems or engineering fields, or equivalent experience.

• Should be comfortable to work in Third Shift i.e. 5:00 PM - 2:00 AM (IST)

• 4 – 7+ years of relevant experience

• Proficient level of writing user stories/requirements

• Proficient level of understanding of Product Development and Software Development Life Cycles

• Experience with mockups/prototypes to display visual requirements and concepts

• Experience working on a project with multiple stakeholders and competing priorities or initiatives

• Excellent organizational skills with a self-starter mentality and resourcefulness in solving problems to ensure teams have what they need to deliver

• Experience with Azure DevOps, Jira, or similar tools

• Business Analyst, Agile, or Scrum related certifications a plus

Skills:

• Communication - Communicates with organization. Helps others in team to communicate.

• Growth Mindset - Not happy unless outside comfort zone. Comfortable with unknowns, with a relentlessly positive outlook on change and risk. Quick to admit when you do not know.

• Empathy & Humility - Trusted by peers and your team. Can take any problem team and help them drive in the same direction.

• Initiative - Assesses and initiates tasks and projects independently.

• Objectivity & Adaptability - Can change your mind over strongly held beliefs and pursue a new path with no loss of velocity.

• Analysis - Can produce high-quality, insightful analysis of complex problems. Can produce artifacts that are well-structured, easy to read and contain solutions to the problems found.

• Attention to Detail - Completes larger projects to a good level of detail. Teases out edge-cases and designs for them. Defends the details and owns execution.

• Business Context - Understands how the business works and the goals of your team. Relates that to your own work.

• Collaboration - Mastering: Understands the challenges faced by other team members and seeks to understand their perspective. Can share their own ideas as appropriate and looks for ways to bring everyone together.

• Documentation - Mastering: Has a thorough knowledge of how to use documentation as a tool for storing and modifying information, as well as a way to create guidelines. Can undertake the editing of other people's work product.

• Process Thinking - Regularly thinks about team practices and processes and discusses improvements with team.

• Product Knowledge - Has a detailed understanding of areas of the product.

• Culture and Togetherness - Actively signals according to behaviors you want to see. Keeps a cool head around others even in stressful situations. Is involved in the planning and organizing of team activities.

• Developing Others - Recognizes strengths of peers and looks for ways to support those strengths through project work. Invests time in materials or processes to support team growth. Peers see you as an informal coach.

• Stakeholder Management - Is able to keep tangential teams informed and expectations managed around everyday work updates. Uses judgement about others' reaction when disclosing information and opinions

• Hiring and Org Design - A competent interviewer. Follows a structured hiring process and contributes to decisions

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

C3 India Delivery Centre LLP formerly known as Crowe Howarth IT Services LLP is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.

Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.