Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

Overview:
The Resource Management Senior Associate (RM) is a highly organized and dynamic person that will interact with executives and staff at all levels. This individual will be responsible for optimizing the allocation and utilization of resources, ensuring that projects are staffed appropriately, and that resource scheduling aligns with our strategic objectives. The Resource Management Senior Associate will assist in project planning, staff management, and enhancing operational efficiency.

Essential Functions:

• Execute the scheduling function within the Consulting business unit which includes maintenance of an up-to-date schedule, staff allocation, conflict resolution, alignment of staff career goals, and reporting.
• Enter open client needs into Retain staffing database.
• Enter individual resource scheduled time into Retain.
• Maximize the utilization of our people based on their skills and career development goals while meeting the needs of our clients and our business objectives.
• Manage scheduling conflicts and determine resolutions, escalate to manager as necessary.
• Report on and analyze resource productivity compared to scheduled time.
• Meet or coordinate with new hires to explain and demonstrate the scheduling process.
• Primary point of contact for personnel; ensure resources are receiving timely and appropriate feedback.
• Collaborate with management to provide on-going analysis to ensure maximum utilization of employees.
• Review any variance in forecasted to actual productivity of assigned resources with manager as necessary.
• Workforce planning/headcount analysis/needs assessment.
• Assist with ad hoc reporting.

Qualifications:

• B.S. or B.A. preferred but not required
• 3+ years’ experience in public accounting, consulting or other professional services organization in either a scheduling or client service role
• Strong communication skills; ability to interact, and sometimes have difficult conversations, with a wide range of professionals
• Demonstrated ability with customer relationship building and providing on-going exceptional customer service across an organization
• Strong leadership skills with the confidence to work independently, as well as being a “team player” and flexible.
• Strong organizational, time management and logical thinking skills
• Ability to juggle multiple tasks in a fast-paced environment is required
• Positive, can-do attitude, comfortable performing multifaceted projects in conjunction with normal activities.
• Motivated, self-starter who will think creatively to problem solve and improve processes
• Ability to establish credibility and be decisive, but able to recognize and support the partnership’s preferences and priorities.
• Proficiency in written and verbal communications.
• Results and profit-oriented with the ability to balance other business considerations; capacity for rendering objective business decisions.
• Strong technical skills (i.e., Microsoft Word, Excel (v-lookups and pivots), web-based applications such as Retain or other scheduling platform, Power BI, etc.).
• General understanding of financial institutions and/or technology and cybersecurity terminology is preferred.
• This position requires minimal travel. Preferred location for this role would be within a 4-hour drive of the Chicagoland suburbs.

Build a Successful Future in Consulting

At Crowe, Consulting professionals provide thought leadership, process expertise, technology insight and help clients identify, assess, evaluate, and reduce risks. Our Consulting professionals serve large organizations across many industries in an environment where innovation and new ideas are highly encouraged. Through various programs, we provide you with learning and reinvention through high-impact formal and systemic training, including industry, solution, technology, and consulting training, as well as certification. You will be part of a strong global team environment with a fast-paced, challenging, and collaborative setting.

#LI-JB1 #Consulting #ResourceManagement #GoCrowe

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $62,300.00 - $128,200.00 per year.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.