Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today’s complex business issues. Crowe’s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a “Best Place to Work.” We are 75 years strong and still growing. Come grow with us!

Job Description:

As an AI Functional Lead on the AI Transformation team, you will play a pivotal role in steering early-stage projects from concept to validation, while engaging with a team of functional consultants and technical developers.

Responsibilities:

• Facilitate meetings with business stakeholders to refine project objectives and demonstrate preliminary results.
• Lead and participate in client engagements, including workshops, training sessions, and requirements gathering, to ensure that clients understand the potential of GenAI and can articulate their needs effectively.
• Work closely with clients to identify and prioritize AI use cases, guiding them in aligning these with their business objectives and ensuring feasibility from both a functional and technical perspective.
• You demonstrate the viability of potential solutions and seek to disprove assumptions through data exploration, experimentation, and lightweight Proof of Concept buildout.
• Your key contributions are to user stories, testing requirements, and supporting documentation, in addition to the thorough analysis and validation of requirements to minimize ambiguity and support effective collaboration across development teams.
• Engage with your team to derive realistic effort estimates, embracing the iterative nature of early-stage AI development.
• Serve as the primary liaison between the functional consultants and the technical development team, ensuring that client requirements are accurately translated into technical specifications and that the solutions delivered meet client expectations.
• Manage the functional aspects of AI projects, including timelines, resource allocation, and deliverables, ensuring that projects are completed on time and within budget.
• Regularly communicate with internal and external stakeholders, providing updates on project status, risks, and opportunities.
• Continuously assess and improve the methodologies and tools used by the functional team to enhance client engagement and project outcomes.
• Success in this role looks like detailed, well-maintained requirements aligned to a solution’s vision and strategic goals; it looks like productive collaboration with both business and technical stakeholders.
• Develop and deliver training programs for both clients and internal teams on the capabilities and use cases of GenAI, ensuring a high level of competency and understanding.
• Actively engage in professional learning within the constantly evolving AI landscape, with an emphasis on the Microsoft ecosystem.

Required Skills and Experience:

• Minimum of 5 years of experience in a client-facing role, with at least 3 years in a leadership position overseeing functional teams.
• Proven experience leading functional teams, with the ability to inspire, mentor, and develop talent.
• Strong understanding of Generative AI and its business applications.
• Familiarity with AI/ML concepts and their application in various industries.
• Experience working with Microsoft technologies, particularly in relation to AI and Power Platform.
• Common understanding of Product Development and Software Development Life Cycles. Bonus points for experience in MLOps and AI product development.
• Proven experience creating artifacts and documenting requirements for software projects, ensuring that business, user, functional, and non-functional requirements are clear, concise, testable, and traceable.
• Experience in conducting workshops, training sessions, and requirements gathering with clients.
• Demonstrated ability to build and maintain strong client relationships, ensuring high levels of client satisfaction.
• Excellent verbal and written communication skills, with the ability to convey complex ideas to both technical and non-technical audiences.
• Strong analytical and problem-solving abilities, with a focus on aligning AI solutions with business needs.
• The ability to navigate conflicting perspectives and ambiguous requirements with an eye on business context and customer needs.

Preferred Skills:

• Background in business analysis, with a knack for translating business needs into technical requirements.
• Experience with analysis techniques/methods (including scope diagrams, process models, data models, use cases, user stories, acceptance criteria, storyboards, prototypes, state diagrams, CRUD matrix, etc.).
• You can communicate technical concepts clearly to non-technical or unfamiliar audiences, both written and verbal; you support the creation of client-facing deliverables and documentation.
• Create and maintain technical documentation for developed solutions, including user guides, technical specifications, and process documentation.
• Familiarity with Agile methodologies and tools.
• You’re familiar with the software development lifecycle and AI Ops best practices.
• Experience with Azure services, particularly Azure AI, Machine Learning, and Cognitive Services.
• Expertise in prompt engineering and familiarity with tools like Enterprise ChatGPT, Microsoft Copilot, and Azure AI Studio.
• Experience with DevOps practices and tools within the Microsoft environment.
• Previous experience in a professional services environment.
• Certification in AI/ML, business analysis, or project management (e.g., CBAP, PMP).
• Actively looks for opportunities to try and learn new things. Hungry to try new tools and techniques or try new areas of the business to test yourself.
• You want to stay fresh in AI. You aren't afraid to take a stab at Large Language Model papers before they become blog posts (even if you don't have experience in it quite yet) or try out the latest tools. You’re probably subscribed to several newsletters or podcasts about AI topics.
• You enjoy sharing what you learn, whether by offering cross-training opportunities, giving internal team “lightning talks,” or by writing detailed comments on tickets when you close them.

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:

At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.