Cornerstone OnDemand is seeking a Senior Billing Specialist to join our Order to Cash team. The ideal candidate is a self-starter, detail oriented, honest, hardworking individual, able to multi-task and successfully communicate with internal departments and management on a daily basis. In this role you will… Process sales orders in our CRM system from complex, international customer agreements (including amendments and corrections) Creation of quotes and opportunities in salesforce to match contract amendments and match billing schedule requirements Communicate regularly with internal and external individuals as it relates to billing/invoicing activities Participate in working the billing ops queue in SFDC and oracle Manage e-invoicing requirements including reconciliation of payment applications, error review and credit/rebill as required Ensure invoicing to customers is performed timely and accurately Investigate and resolve billing queries Audit and review sales orders Issue refunds and billing adjustments Review unbilled items and contracts at month end and calculate and enter accruals, assist with month end responsibilities Prepare billing reports, sales reports and reconciliations Assist with month end responsibilities Partner with the Collections Team to identify billing issues and resolutions Participate in updating billing policies and procedures Assist in special projects as needed Engage in identifying and implementing process improvements Consideration for privacy and security obligations You’re got what it takes if you have… 3+ years of billing, accounts receivable or accounting experience Self-starter disposition with strong organizational and communication skills Strong computer skills are necessary, including Excel Extra dose of awesome if you have… Experience in the technology and/or software industry Experience with subscription management platforms Experience with contract review Experience with Oracle and/or Salesforce General accounting experience