Sales Operations Analyst

Sales Operations Analyst – APJ | Hybrid | Pune or Mumbai

We are searching for a dynamic, smart, innovative team player that is highly motivated to help us continue the rapid growth of our global organization. The right candidate will be excited by the opportunity to help a world-class SAAS organization continue to scale from 900MM revenue to 2B and beyond by helping institute policies, technology and process to streamline our global operations and maintain our customer data. If challenges excite you, if a fast moving, rapidly evolving company and market motivates you, then this is a role you can’t let pass you by. Come make an impact, institute change and have a great time working with smart, cool, dependable and visionary people

In this role you will…

Support the APJ Sales Organization
Salesforce.com CRM administration around Accounts & Opportunities
Drive forecast accuracy by ensuring data compliance in salesforce.com CRM
Daily troubleshooting for users and business owners in salesforce.com
Report creation for analytics, data quality, and ad hoc queries
Manage SFDC data imports and updates for APJ
Analyze sales process pain points, and work with Sales Ops leadership to develop long-term solutions
Assist in the creation and roll-out of strategic programs to drive efficiency & “unlock easy” for our Sales team, including requirements gathering, functionality research, planning, and implementation support as required
Drive opportunity data management controls, processes, and data quality
Assist in identifying opportunities for process automation and optimization, with a focus on scalability and growth.
Resolve Sales Support tickets for Sales Users around account, opportunity, and process management.
Support annual business planning process related to territory planning.
Support ongoing realignment of Customers and Prospects and related Territory Management via data assignments in salesforce.com CRM
Be an advocate of the field and champion an “easy to do business with” approach; drive continuous improvement on all related sales processes, documents, and tools to ensure ongoing standardization and simplification of the Sales process.
Work cross functionally with Marketing, Sales, Global Business Apps, and Finance in support of all the processes, projects and activities that impact data quality and process optimization
Build and maintain key documentation regarding our policies, sales processes, and requirements
Monitor system adoption and data compliance and governance

You’ve got what it takes if you have…

Bachelor's Degree or equivalent work experience
Minimum of 2 years’ experience in a global sales or sales operations environment
Prior experience supporting teams located regionally and/or globally, highly desirable.
Minimum of 2 years’ experience in Salesforce.com
Familiarity with Enterprise software, Cloud, and Services Sales.
Experience with sales forecasting tools such as Clari or Gong would be a plus
Ability to independently multi-task, efficiently prioritize tasks, make recommendations and decisions, and drive projects to completion
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
Consideration for privacy and security obligations
Advanced MS Excel skills
Fluent English

You will have an extra dose of awesome if you …

Experience within a 500MM-1B revenue organization
Analytical and detail orientated with a drive for results.
Open and collaborative, works as a team with professionalism.
Disciplined – able to prioritize and work with rigor to high standards; able to follow process and produce quality deliverables.
Mastery of organizational and project management techniques.
Ability to work independently with a high degree of accountability.
Exceptional communication capabilities, written and oral.
Proven ability to work in a fluid environment.
Unquestionable ethics, integrity and business judgment

Our Culture:

Our mission is to empower people, businesses and communities. A culture created less by what we do and more by who we are. When people ask what our team is about, we point to our core values: champion customer success, bring our best, achieve together, get stuff done, and innovate every day. We're always on the lookout for new, curious and capable people who can help us achieve our goal and we are seeking diversity in the people who join our team. We want to make sure that our company reflects the demographic of our customers, clients, and the communities in which we operate. So, if you want to work for a friendly, global, inclusive and innovative company, we'd love to meet you!

What We Do

Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management and holistic employee data management and insights, Cornerstone’s people development solutions are successfully used by more than 75 million people in 180+ countries and in nearly 50 languages.
Cornerstone takes special care to ensure the security and privacy of the data of its users.
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Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com


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Our Culture:

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.

Who We Are:

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

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