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Account Executive - Service Providers

Cisco

Cisco

Sales & Business Development
Mexico City, Mexico
Posted on Aug 14, 2025

The Sales team is a nimble and lively group that quickly adapts to the frecquent market changes. In this context, we are launching a growth initiative focused on expanding our share and presence in the SP's Segment; by cultivating startegic partnership with our Key players and Partners in the market. We aim to ensure continuity and drive growth, delivering reliable customized solutions that meet our clients’ requirements and productivity goals.

What You’ll Do: Role & Responsibilities

This role requires a proactive, customer-focused individual who can drive business growth while ensuring customer satisfaction and success with Cisco solutions.

Build and nurture customer relationships, expanding engagement beyond IT decision makers to include economic buyers and executives.

Develop and execute account strategies collaboratively, documented in Integrated Account Plans (IAP).

Drive pipeline development and manage sales opportunities using tools like MEDDPICC for qualification and forecasting.

Collaborate with Cisco partners and internal teams to ensure optimal solution positioning and customer success.

Lead deal reviews, coaching, and forecasting activities to meet sales targets.

Support post-sales adoption and renewal processes by coordinating with Customer Success and delivery teams.

Maintain accurate and up-to-date account information and sales data hygiene in Salesforce and other sales tools.

Who You Are:

Minimum Qualifications

Strong relationship-building and strategic thinking capabilities.

Customer advocacy and deep understanding of customer industry.

Proactive pipeline and forecast management.

Consultative selling with a focus on value realization.

Ability to mobilize and align cross-functional teams and partners.

Must have the ability to articulate and deliver business value to accounts part of the SP's segment-portfolio.

Technical and business expertise with the ability to understand solutions oferings and the key business drivers of SP's customers.

Must be able to demonstrate collaboration skills with peers, partners, and customers.

Excellent conflict resolution, negotiation, team building skills and validated ability to establish clear objectives and direction.

Teammate

The expectation is that candidates will have 5+ years of shown success in sales. Candidate must be able to profile customers in the Segment and resolve key business issues and drivers in the market. Ideal candidates will also have good overall knowledge of IT industry.

Desired Skills

Candidate will have experience in enabling market growth by using company resources to improve the competence of the SP's Segment.

Product, Services, SW, RR and business knowledge with skills to understand the Segments and offers aligned to Cisco solutions is required. Lead work teams and Traveling availability is necessary.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.