Meet the Team:

Global Demo Engineering is the world-class leader in delivering innovative, demonstration-centric experiences of Cisco solutions to customers, providing a full-suite, integrated sales-enablement portfolio. By demonstrating to customers how Cisco products can make them more productive, sales teams and partners can enlarge sales opportunities and shorten the sales cycle. From scripted, repeatable demos to fully customizable labs with complete administrative access, the Cisco dCloud platform provides content and access to field and channel partners on any network (internal & external), any device, and in any location. The dCloud Platform is a force that not only improves people’s experiences but also drives business.

Your Impact:

The Engineering Architect will oversee the entire software development lifecycle, including planning, design, development, testing, deployment, and maintenance of software solutions that support demo automation and related platforms. In this role, you will collaborate closely with the product owner and content developers as key stakeholders to understand their needs and ensure the software solutions effectively address them. You will take full ownership of the development process, ensuring compliance with dCloud’s best practices and standards. Additionally, you will manage the development support process, which includes reporting, handling escalations, and facilitating communication. As the first point of contact for escalations, you will promptly notify and coordinate with the appropriate engineers to resolve issues efficiently.

Primary Function

Software Engineer Architect

The candidate must be skilled and demonstrate proficiency in software development focused on architecture design. Deliverables will include development, delivery, and education for the team and organization within this area. Delivery and demonstration opportunities will be both internal and some customer-facing to help drive Cisco sales.

Project Management 10%

Identify and prioritize all project-related tasks. Ability to organize, strategize, and communicate project goals, objectives, and tasks at all levels of the organization. The Engineering Architect will be responsible for effectively reporting status on all projects.

Engineering 50%

Design, develop, document, and maintain a large variety of content, mainly but not limited to demo automation. This will require meeting with content developers, extracting requirements, and helping to create designs conducive to content objectives. Engineers will be responsible for creating and maintaining a library that can be utilized by internal and other developers. Engineers will draft, test, and troubleshoot their work and automation solutions. Provide schematics as required of design concepts aiding in the build and troubleshooting of customer demonstrations.

Platform Design 20%

Properly document and plan all projects prior to entering the build phase. The candidate must be well-versed in the use of standard design templates and tools (Git, Visio, PowerPoint, MS Project). The candidate will be required to justify all designs in front of a working peer group.

Minimum Qualifications:

• Bachelor’s degree in computer science, engineering, or a related discipline
• 7+ years’ experience in a software engineering role or environment
• Proficiency in Go and Python; Java, Kotlin and/or JavaScript are a strong plus
• Experience working with Kubernetes, Containers, and Helm
• Experience developing and deploying scalable solutions in both on-premise and public cloud environments

Preferred Qualifications:

• Experience building Infrastructure as Code (IaC) using Terraform or equivalent tools
• Hands-on experience with version control (Git) and CI/CD pipelines (GitHub Actions, ArgoCD) to automate builds, tests, and deployments across enterprise environments
• Hands-on experience with AWS; GCP and/or Azure is a strong plus
• Excellent communication and presentation skills with the ability to present to both business and technical audiences with brevity and clarity
• Experience with vSphere or other virtual computing solutions (Nutanix, etc.) as well as virtual storage.

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.