The application window is expected to close on: 7/8/2025. The job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Candidate must be based in the Continental US. No sponsorship offered at this time.

Your Impact

Are you a visionary digital leader ready to transform the web into a growth engine? We’re hiring a Global Senior Director of Web to lead the strategy, design, and operations of our global web ecosystem. This role is critical to delivering high-performing, customer-centric digital experiences that drive B2B demand at commercial scale through innovative, data-driven digital experiences.

You’ll be responsible for a multidisciplinary team spanning UX/UI design, web development, content operations, and platform management. Your mission: transform our web properties into a modern, scalable, and personalized engine for growth.

What You’ll Do

• Lead UX, design, development, and operations teams
• Optimize for performance, personalization, and pipeline
• Partner across integrated marketing, brand, IT, and analytics
• Drive innovation in digital customer experience

Key Responsibilities

• Own the Global Web Strategy: Define and execute a roadmap that aligns with business goals, brand vision, and customer needs.
• Drive B2B Demand: Optimize the web experience to convert traffic into qualified leads and pipeline across enterprise and commercial segments.
• Lead Design & UX Innovation: Champion intuitive, accessible, and visually compelling experiences across all digital touchpoints.
• Oversee Web Operations: Ensure site performance, governance, SEO, and compliance across a complex global footprint.
• Enable Personalization at Scale: Leverage data, AI, and experimentation to deliver tailored experiences that drive engagement and conversion.
• Cross-Functional Leadership: Partner with product marketing, demand gen, IT, analytics, and regional teams to deliver cohesive digital journeys.

Minimum Qualifications

• 12+ years of experience in digital/web leadership roles, with 5+ years at the director level or above.
• Experience leading an organization with over 20M visits per year.

Preferred Qualifications

• Proven success managing large-scale, multilingual B2B websites with high traffic and conversion goals.
• Deep expertise in web design, UX, CMS platforms (e.g., Adobe Experience Manager, Contentful), SEO, analytics, and personalization tools.
• Strong understanding of digital marketing, demand generation, and customer journey optimization.
• Experience leading cross-functional teams and agency partners in a matrixed, global organization.
• A passion for innovation, data-driven decision-making, and delivering exceptional user experiences.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.