The application window is expected to close on June 4, 2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Job Summary

Cisco is seeking a passionate and results-driven Senior Director, GTM Performance & Optimization to lead critical initiatives in Go-to-Market (GTM) metrics execution and partner incentives. Reporting to the Vice President of GTM Strategy and Execution, this role will drive operational excellence by designing and implementing GTM metrics frameworks, managing performance programs, and optimizing partner incentive strategies. The ideal candidate will collaborate across Sales, Marketing, Finance, Business Development, and Post-Sales teams to streamline processes, foster alignment, and enable data-driven decision-making that supports Cisco’s global growth and revenue objectives!

What You’ll Do

Define Common Metrics

• Develop and standardize key business metrics (marketing, sales, renewals, etc.).
• Set clear targets and identify reliable metric sources.

Collaborate & Align

• Work closely with leaders from marketing, product, sales, and other teams.
• Build consensus on unified metrics and performance goals.

Lead Programs

• Drive cross-functional programs to implement standardized metrics across business lines.
• Expand and refine existing frameworks, ensuring scalability.

Analyze & Optimize

• Evaluate performance data to improve metrics and targets.
• Provide actionable insights to refine measurement strategies.

Execute & Influence

• Advocate for metric standardization and foster organizational adoption.
• Influence stakeholders and navigate sophisticated organizational dynamics.

Deliverables

• Centralized, agreed-upon metrics across all business units.
• Regular updates on performance progress and alignment.
• Optimized metrics based on data-driven insights.

What We’re Looking For

• Strong Influencer: Ability to align diverse teams and build consensus.
• Program Leader: Proven experience driving initiatives in large organizations.
• Data-Driven Decision Maker: Analytical mindset to evaluate and optimize performance.
• Adaptable Executor: Agile, humble, and results-focused.

Basic Qualifications

• Bachelor's degree in Business, Marketing, Finance, or a related field (MBA preferred) or equivalent combination of skills and experience.
• 10+ years of experience in GTM strategy, sales operations, or a similar business operations role, with at least 3-5 years in a senior management capacity.

Preferred Qualifications

• Strong track record of supporting GTM execution and contributing to measurable business Expertise in sales metrics, partner incentive programs, and performance management.
• Strong analytical skills for interpreting complex data and generating actionable insights.
• Proficiency in CRM systems, business intelligence platforms, and GTM technologies.
• Effective collaboration and influence across all organizational levels, including executive leadership.
• Experience in global or high-growth, fast-paced environments.

Why Join Cisco?

This role offers the opportunity to make a meaningful impact, collaborate with global teams, and shape performance metrics that drive our success. If you’re ready to lead with purpose and help Cisco achieve its goals, we’d love to hear from you!

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.