Test Technician
Cisco
Applications are accepted until further notice.
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
Who You'll Work With
Join our innovative Supply Chain team dedicated to delivering exceptional value to customers, employees, investors, and partners. You'll contribute to driving transformation, supporting innovation, and enhancing efficiency through digitization.
As a member of the Regional Supply Chain Operations team, you will lead manufacturing partners to meet customer demands and assist Cisco in implementing new processes and technologies for a better customer experience.
What You’ll Do
The Test Technician is a key resource within our technical team interface to the Manufacturing Partner site providing support on different engineering activities.
Supports test engineering functions at the manufacturing sites including:
- Engineering activities such as design, test, check-out, modification, fabrication and assembly of prototype electromechanical systems, experimental design circuitry, laser/light transmission devices or specialized test equipment.
- Assessment of performance for test equipment with statistical methods.
- Works from schematics, diagrams, written and verbal descriptions, layouts or defined plans to perform testing, checkout and trouble-shooting functions.
- Performs operational test and fault isolation on systems and equipment.
- Assists in solving some methods or actions to remedy malfunctions.
- Assists in the design, construction, test and check-out of test equipment.
- Uses manufacturing, test, development or diagnostic equipment, including, but not limited to, test programs, oscilloscopes, signal generators and specialized test apparatus.
- Applications may include electronic circuits, photonics and logic systems.
Who You Are
As a Test Technician, you will be diagnosing, restoring, repairing, and replacing critical Cisco networking and system devices at customer sites.
Skills and Expertise:
- Proficient in hardware identification, cabling, configuration backup and restoration, and software upgrades/downgrades.
- Demonstrated expertise in statistical analysis for data interpretation and system performance enhancement.
- Strong multitasking abilities with an interest in solving complex problems efficiently.
Focus on achieving success together
We are seeking a self-motivated individual with a strong desire to learn and adapt quickly to new challenges. The ideal candidate will possess:
- Excellent English communication skills.
- Project management expertise for effective planning and execution.
- Experience in cross-cultural and global teamwork environments.
Minimum Qualifications
- 1 – 3 years of Test Engineer Experience.
- Typically requires a BSEE or BSCE, or similar experience working in the electronics manufacturing industry or any other automated testing of hardware field.
- Understanding of standard Design for Test (DFT) techniques and a basic understanding of Cisco or industry-standard test.
- Able to support different working schedules for Manufacturing Partners in the third shift.
Preferred Skills
- Programming knowledge – OOP and Python would be a bonus.
- Linux/Unix shell scripting.
- Layer 2/3 data networking experience.
- CCNA certification desired, Linux certificate is an advantage.
- DB query experience (SQL, Cassandra, Impala, etc.).
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (40 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.