Application is expected to close 01/01/2025

It’s magic.

Some say magic’s not real. Others say it’s a trick. But we know better. At Cisco Meraki, magic is created by the energy and passion of our employees, who shape our dynamic community and empower us to problem-solve for our customers. We experience magic all the time and see it unfold when something complex unexpectedly becomes intuitive, when technology works the way it was intended, or when everyone is valued for who they are. When our employees have the autonomy to make an impact, Meraki can accomplish our mission of connecting passionate people to their mission by simplifying the digital workplace.

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free hard-working people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology are changing the face of enterprise networking and making cloud-managed IT a reality. Come be a part of the team that delivers innovative products for businesses and organizations of all sizes.

We are looking for a Technical Program Manager to drive New Feature Introduction (NFI) for our firmware and software program, working closely with our Software, Hardware engineering, Product Management, Marketing, Support, Sales, Strategy, Finance, Legal and Operations teams to lead, facilitate, and deliver new firmware and software features with Cisco Meraki from concept to delivery. Our goal is to deliver high quality products on time and within budget.

You will be responsible for the following:

• Leading NFI programs / projects for Meraki product portfolios
• Building and drive program plans with well-managed dependencies and partner alignment
• Understand product use-cases and communicate technically with engineering teams
• Implementing and track program work, milestones, action items, dependencies, risks, and mitigation plans
• Crafting project status reporting and deliver executive briefings to update senior leaders and partners
• Adhering to metrics and governance for Meraki’s process and provide inputs for process improvement
• Cultivating healthy collaboration between teams and develop strong working relationships with multi-functional teams to best understand and deliver on the business goals and priorities

You are ideal for this role if you have:

• Bachelors or higher degree in a related technical field or equivalent experience in software engineering and NFI
• Experience driving Cross functional programs with diverse operating models across the engineering teams.
• 4+ years of proven experience as an Engineering Program Manager or Technical Program Manager in software, embedded, or product delivery
• Consistent track record of delivering high quality products start to finish
• Experience working across global teams to drive programs, optimally through multiple time zones
• Experience working in medium to large size companies that have gone through personnel growth in the SW engineering organization
• Strong understanding of hardware and software development for bringing new products to market
• Excellent communication, interpersonal, and presentation skills
• Experience with project planning tools (JIRA, Gantt charts, Wrike, MS Project, Confluence, Google Docs, Sharepoint)
• Proficient in Agile Process Management Processes. Should be able to deal well with rapid changes, and feel comfortable navigating uncertain/ambiguous situations.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.