Site Reliability Engineering (SRE) Technical Leader - SaaS Network Automation
Cisco
Application Deadline 9/13/2024
Who You’ll Work With
Cloud Networking group at Cisco is working on building next generation products and services at scale towards our "as-a-service" transformation strategy. Our industry leading award-winning products and services are already used by thousands of companies across the globe in a variety of on-prem, hybrid and multi-cloud environments. You will be actively a part of an engineering focused team that cultivates innovation, collaboration and diversity.
Read more at:
• https://blogs.cisco.com/datacenter/transforming-data-center-operations-with-nexus-dashboard
• https://blogs.cisco.com/news/introducing-nexus-cloud-agility-of-cloud-power-of-nexus
• https://www.nexuscloud.com
Who You Are
You are a skilled software professional who loves to learn new things, willing to go that extra mile to make impact and can thrive in a dynamic start-up like environment. You are seasoned enough to work on your tasks independently, yet able to collaborate and lead a scrum team environment and help your team to be successful. You take pride in delivering high quality work, take responsibility for outcomes, are passionate about great user experience and high level of automation. You enjoy sharing your knowledge, mentoring other engineers, and developing innovative solutions. You have 10+ years of industry experience in a technical role and are looking for an opportunity to shine in a team that recognizes your capabilities and rewards you accordingly.
What You'll Do
You will be working on operating the infrastructure and applications as part of Nexus Cloud engineering team. Nexus Cloud is a SaaS service that provides the easiest way to manage, operate and analyze Cisco’s Cloud Networking portfolio of products. This highly scalable cloud service provides Intent Based Management, Orchestration and Data Analytics functions for our customers to securely operate their global infrastructure across on-premises data centers, and public cloud locations. You will be involved in following responsibilities:
-Develop the tooling to deploy services in production environment. Conduct deployments regularly (scheduled, on-demand). Iteratively improve deployment tooling based on experience
-Develop tooling to monitor health of services in a production environment. Perform continuous monitoring through dashboards and alerts. Iteratively improve monitoring tools for new deployments and existing gaps
-Establish service level objectives and automate their measurement. Automate the deployment of remedial actions. Participate in on-call rotation and manage incident handling and reporting.
Minimum Qualifications
- Prior experience in SRE or DevOps
- Experience administration, virtualization technologies, HTTP/HTTPS
- Experience building and working with cloud-based distributed systems, preferably public cloud such as AWS, Azure, or GCP
- Experience working with Containers and Containerization tools such as Docker, Kubernetes
- Experience working with GitOps tools such as Jenkins, Argo CD, Flux CD
Preferred Qualifications
- BS degree in Computer Science or related STEM discipline
- Experience with building and delivering SaaS
- Kubernetes EKS
- shell/scripting languages
- Terraform/terrargunt
- Github actions, Gitlab CI/CD
- Problem solving and troubleshooting skills
Why Cisco
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!
Nearly every internet connection around the world touches Cisco. We are the Internet’s optimists. Our technology makes sure the data travelling at light speed across connections does so securely, yet it is not what we make but what we make happen which marks us out. We are helping those who work in the health service to connect with patients and each other; schools, colleges and universities to teach in even the most challenging of times. We are helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, who bring people together around commonalities or passions, are leading the way. Together we are committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That is cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.