Sr. Consultant, Business Management Operations
CIBC Wood Gundy
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
As part of the Wealth Management Operations Transformation Team, the Senior Consultant, Business Operations Transformation will support transformational initiatives focused on operational excellence, client experience improvement, cost reduction, process simplification, and risk mitigation. You are responsible for collaborating with stakeholders across Operations, Product, and Program Delivery to assess requirements, solve problems, and deliver solutions within target deadlines. You will manage key projects by developing project plans, coordinating cross-functional teams, and ensuring successful execution. You are skilled at facilitating meetings and workshops, preparing high-quality reports and executive presentations, and synthesizing complex data into clear, visually engaging PowerPoint slides for senior leadership.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You'll Succeed
- Demonstrate Operations Expertise- You will leverage your deep understanding of operational processes, systems, and best practices to identify and recommend opportunities for process optimization and risk mitigation within Wealth Management.
- Apply Business Analysis Skills- You will succeed by gathering, analyzing, and interpreting business requirements from stakeholders, translating these needs into actionable solutions and process improvements that drive operational transformation.
- Excel in Project Management- You will lead and support projects by developing and managing project plans, timelines, and deliverables, ensuring successful execution. Your ability to coordinate cross-functional teams, manage resources, and resolve project-related issues will be key to your success.
- Communicate Effectively - You will clearly and concisely communicate complex concepts to diverse audiences, prepare high-quality reports and executive summaries for senior leadership, and facilitate impactful meetings, workshops, and stakeholder sessions.
- Deliver Executive-Level Communication - You will deliver impactful presentations and updates tailored to senior executives, focusing on strategic priorities and business outcomes. Your representation of Wealth Management Operations in leadership forums and decision-making committees will reinforce your influence and expertise.
- Develop Professional PowerPoint Presentations - You will design and develop visually engaging PowerPoint presentations for executive use, synthesizing data, insights, and recommendations into clear, compelling slides and storylines. Your work will consistently align with CIBC’s brand standards and strategic objectives.
Who you are
You are a caring and accountable leader. You’re passionate about developing and growing team members abilities. You have experience providing coaching and hands on support to meet team goals.
You look beyond the moment. You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 27th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking, Business Operations, Client Facing, Operations Management, Process Improvements, Research Analysis