• Independent Challenge/Risk Management – As an individual contributor, the Senior Manager, Technology Operational Risk reviews operational practices, risk assessments, controls, deficiencies, metrics, and other relevant information to form an independent view of technology risks and perform effective challenge. You will act as the GORM Portfolio Manager (single point of contact) for assigned business units within Technology business units and provide operational risk advice to enhance the management of operational risk, including advising on risk mitigation strategies. A risk-based approach is leveraged to understand and manage risk of technology-related activities to ensure alignment to operational risk management policies and framework and CIBC risk appetite. In alignment with GORM’s operational risk management program and practices, this includes independent assessment of business lines on activities such as projects (CIRAs), risk and controls self-assessments (RCSAs), Operational Incidents, RAS and KRI development and monitoring. The Senior Manager applies advanced data and analytical skills to conduct comprehensive research and produce risk insights on current and emerging technologies. Responsibilities include leading risk reviews for technology and cloud scorecards, as well as conducting external event reviews intended for distribution to various internal audiences. The resulting risk reports are designed to be impactful and informative for presentation to senior leaders within CIBC

• Technical expertise - You bring instant credibility by skillfully leveraging your strong breadth of technology experience and depth of knowledge in key areas such as cloud computing, Cloud platforms, network and infrastructure management, technology architecture, IT service management, IT Asset Management and development and deployment practices (SDLC, DevOps, Agile) to review risks and controls of the business lines and drive positive risk management outcomes. You are relied upon for your deep expertise in specific domains to support the risk activities across the team (e.g. risk reviews, project reviews) operating in a matrix style team. Industry recognized technology certifications in their Subject Matter Expertise are preferred such as ITIL, CRISC, CISM, Cloud Practitioner etc.

• Proactive oversight and assessment – You will review operational practices, risk assessments, controls, deficiencies and other relevant information to form an independent view of operational risks. You will identify material and emerging risks through proactive risk reviews and monitoring of Key Risk Indicators and External Events. You will effectively communicate areas or concern to ensure appropriate risk mitigation actions are taken.

• Collaboration – You will leverage your strong communication, interpersonal skills and teamwork to build and sustain strong internal relationships where you are viewed as a valued partner that offers sound guidance and demonstrates a deep understanding of their environment and context. The Sr Manager, Technology Operational Risk will be required to provide support to the entire Global Operational Risk (GORM) team where the application of their specific area(s) of technology expertise is required. This means that the Sr Risk Manager will be working on activities (e.g. Technology and Cloud Scorecard assessments) that support other Directors within the Technology Operational Risk team.

• Communicate Effectively – You demonstrate clarity of thought in both written and verbal communications. You will facilitate productive risk discussions and outcomes and will develop and deliver strong reporting content, presentations and assessment summaries on an ongoing basis for senior audiences and risk committees.

• Facilitate Innovation – Support change and the maintenance of effective Operational Risk programs that allows CIBC to fulfill its purpose-driven mission. This will include new ideas that supports CIBC’s goal of an effective, efficient and radically simple Operational Risk and Control program .

Who you are

• You can demonstrate experience as a subject matter expert with 5 years+ in a Technology role, such as IT Service Management, technology infrastructure, network management, cloud computing, DevSecOps. Strong working knowledge of technology operations, management and development practices, processes and controls and operational risk management practices. Strong working knowledge with Cloud environments such as Azure, private / public cloud.

• It’s an asset if you possess experience in operational risk and have a broad understanding of operations roles within technology or bank-office operations functions within financial services.

• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You’re able to manipulate large volumes of data to draw meaningful conclusions and are confident in your ability to synthesize detailed information and communicate insights and conclusions in an impactful way.

• You're passionate about people. You’re able to work in a matrixed environment and find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

• You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.