We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As Manager, Fixed Income Operations, you will lead a high-performing team responsible for the efficient and accurate settlement of fixed income transactions across domestic, US, and international markets. Your operational leadership will drive process optimization, risk management, and service excellence in areas including Repo Settlements, Fixed Income Cash Settlements, Coupon Claims, and Payments Processing. You will champion modernization and automation initiatives, ensuring our operational framework evolves with our expanding product offerings and client base. This role demands a strategic, operations-focused leader with a strong technical and analytical mindset, adept at resolving complex, high-impact issues and fostering a culture of continuous improvement.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Lead with Effectiveness and Authenticity - Take charge in a dynamic and evolving environment. Maintain a strong focus on process efficiency and team development. Collaborate with internal partners to deliver exceptional service to our clients and business partners.
• People Leadership - Provide operational and process management expertise to balance service excellence, cost efficiency, and risk mitigation. Oversee production activities, including resource allocation, process adherence, and compliance reviews. Set strategic direction for the team and implement related objectives. Offer comprehensive advice and support on operational and product processes.
• Compliance and Controls - Proactively manage risk by ensuring adherence to all policies, procedures, and standards within the department.
• Business Relationships - Build and manage effective partnerships and business relationships to enable clear communication and seamless cooperation.
• Industry Knowledge & Education - Bring proven experience in Capital Markets Operations, with a strong understanding of Securities Lending, Settlements and Collateral Management.
• Technical Skillset - Demonstrate the ability to analyze and process data with speed and accuracy, supported by a strong technical and analytical mindset. Experience with Arrow, CDCC, DTC, Fed, Apex, Broadridge (ADP), and Euroclear is highly valued.

Who You Are

• Values matter to you. You bring your authentic self to work and exemplify our values – trust, teamwork, and accountability.
• You are a bold and authentic leader. You are passionate about developing and coaching others to achieve their best. You have led diverse, high-performing teams.
• You're driven by collective success. You thrive on collective success and believe that teamwork transforms good ideas into great outcomes. You value inclusivity and enjoy working with others to realize a shared vision.
• Your influence makes an impact. You understand the importance of relationships and networks in achieving success. Your influence drives positive outcomes.
• You put our clients first. You are committed to finding the right solutions and consistently go above and beyond for our clients.
• You understand that success is in the details. You have a keen eye for detail and your critical thinking skills inform your decision-making.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 28th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Relationships, Continuous Improvement, Industry Knowledge, International Markets, Leadership, Microsoft Excel, Microsoft Word, Operations Management, People Leadership, People Management, Process Improvements, Process Management, Securities Lending, Taking Initiative, Team Development, Teamwork, Technical Knowledge