We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s team, the Director, Strategy & Growth is a seasoned professional responsible for leading and executing key growth initiatives to drive business growth and operational excellence for CIBC Insurance, with a focus on both creditor and non-creditor insurance lines. The role identifies opportunities in creditor and non-creditor insurance through market analysis, competitive benchmarking, and collaboration with internal teams, ensuring alignment with organizational goals and delivering measurable outcomes. The Director, Strategy & Growth supports the development of the insurance divisional strategy—including creditor and non-creditor insurance—by providing insights, market analysis, and actionable recommendations, while developing business cases and linking operational efficiencies to cost reductions to ensure sustainable financial performance. The role coordinates cross-functional initiatives by focusing on strategy development for both creditor and non-creditor insurance, stakeholder engagement, and fostering alignment across teams, acting as a liaison between CIBC Insurance and the broader bank. The Director, Strategy & Growth also drives operational excellence across creditor and non-creditor insurance by analyzing and enhancing internal processes, leveraging data-driven insights to recommend improvements that support long-term success. Additionally, the role enhances the visibility and impact of CIBC Insurance by promoting key initiatives, showcasing contributions, and fostering collaboration across internal teams, while keeping senior leadership informed of achievements and creating opportunities to highlight the team’s strategic value. The Director, Strategy & Growth applies leadership skills, innovation, and technical expertise to deliver impactful results and ensure alignment with CIBC’s organizational priorities. Demonstrated expertise in digital acquisition, digital product development, and digital journey optimization is essential. Success in this position requires a strong track record in digital strategy, with the ability to drive innovation and deliver impactful results in a rapidly evolving digital landscape.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Strategic growth initiatives – Lead and execute on key growth initiatives to drive business growth and operational excellence for CIBC Insurance, with specific focus on creditor and non-creditor insurance products. Identify insurance opportunities through market analysis, competitive benchmarking, and collaboration with internal teams, ensuring alignment with organizational goals and delivering measurable outcomes. Drive innovation by identifying emerging trends and implementing forward-thinking strategies to position CIBC Insurance’s creditor and non-creditor offerings for future success, with a particular focus on digital acquisition and digital journey optimization.

• Strategic planning – Support the development of the insurance divisional strategy, including creditor and non-creditor insurance, by providing insights, market analysis, and actionable recommendations. Develop business cases, link operational efficiencies to cost reductions, and monitor KPIs to ensure alignment with organizational priorities and sustainable financial performance. Collaborate with senior leadership to define focus areas, set objectives, and influence strategic decision-making to achieve divisional goals. Digital product and journey expertise will be leveraged to inform and drive these strategic priorities across all insurance lines.

• Partner engagement – Coordinate cross-functional initiatives by focusing on insurance strategy development—spanning both creditor and non-creditor insurance—stakeholder engagement, and fostering alignment across teams. Build strong relationships with internal and external partners, act as a liaison between CIBC Insurance and the broader bank, and implement systems to track and address feedback. Lead collaborative efforts to ensure successful execution of priorities and drive accountability across teams, with an emphasis on digital partnership opportunities.

• Operational excellence – Analyze and enhance internal processes to ensure efficiency, cohesion, and alignment with organizational goals for creditor and non-creditor insurance. Leverage data-driven insights to recommend improvements that drive impact. Lead initiatives to streamline operations, implement best practices, and ensure the division is well-positioned to adapt to changing business needs. Digital process enhancements and automation will be a key focus for both creditor and non-creditor insurance operations.

• Elevating the CIBC insurance brand – Enhance the visibility and impact of CIBC Insurance by promoting key initiatives, showcasing contributions, and fostering collaboration across internal teams. Keep senior leadership informed of achievements, create opportunities to highlight the team’s impact, and strengthen internal awareness of CIBC Insurance’s strategic value across creditor and non-creditor lines. Drive internal sponsorship and recognition for the division’s contributions, ensuring alignment with organizational priorities and fostering greater visibility across the enterprise, with a strong focus on digital innovation and transformation.

Who you are

• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI- TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Development, Business Effectiveness, Business Processes, Communication, Critical Thinking, Customer Experience (CX), Leadership, Long Term Planning, Project Management, Strategic Objectives